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My mp3 player only works when it is plug to the computer but when i unplug it from the computer itgoes straight off and it does not come back on

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There could be a genuine problem with the player's power supply circuit, but it may just need to be restored - the DB could be corrupt, and this is affecting the player's performance.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If this fails, find out if you are still under warranty from the store or manufacturer.

-Tha Mp3 Doctor

Posted on May 24, 2008

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