Question about Microsoft Xbox 360 Console

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When i turn on my xbox it ejects on its own, when i close it, it stays open

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Hi, the problem could be down to one of a couple of things the first and most commone is a dust build up on the runners inside the tray or the laser lense itself sometimes knocking on top of it would read the games for about 4 days. then knocking will stop working. if you have any warranty left then take it back and get them to fix it or replace it, if you have no warranty left then you could either pay someone to fix it or try fixing it yourself if you do it yourself goolge for xbox 360 repair guid and this will then list loads of sites that show you how to take it apart, doing this will void any warranty and can cause more problems if you get it wrong..
if after getting it cleaned or cleaning it yourself it still dont work then this points to the fact that the dvd drive is no longer working and will need replacing.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks
a2

Posted on Sep 28, 2010

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1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

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turn on your 360 and open the game drive. hold it open and turn of the 360. wait for it to power down completly. then turn the consel back on and it should close on its own now and stay closed as it should

Jan 07, 2010 | Video Game Consoles & Games

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My xbox tray when i close it just opens again and will not stay closed


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Dec 17, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 tray wont stay close how do i fix it


Do you mean the CD tray won't stay closed? If so check the simple things first. The button that you push to open and close the tray is actually a lever that pushes a much smaller button below it. Make sure that your eject button is not stuck down for some reason. Check your cd tray and the bay to make sure nothing got inside that is preventing the cd tray from closing all the way. I believe if something gets in the way the tray will automatically re-open. You can also take some compressed air and blow out the cd tray to remove any debris that may be blocking the tray from closing.
If none of the above simple steps work I believe it boils down to 2 things. 1. An object inside the case or tray that is preventing it from closing all the way or... 2. The eject button is stuck down.
If your comfortable with it you can take apart your xbox case and remove your CD/DVD player and ensure the button works properly. You can do a search on this site or youtube for instructions on how to take the case apart if needed. Once the case is apart the CD/DVD player is easily removed. You will then notice that the switch you press on the outside of the Xbox to open and close the CD/DVD tray is actually a lever that presses a much smaller switch directly on the front of the CD/DVD unit. You can then test your eject switch directly by pressing the button directly with a ball point pen or a pin. If the bay does not open and close properly at this point it may be necessary to replace the CD/DVD player and I do not know if it can be replaced or not. Hope this helps.

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Disc Tray wont stay shut


A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

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XBOX 360 STAYS OPEN / EJECTS GAME AFTER DOOR CLOSES,


sounds like a faulty sensor on the xbox rom drive,


if its still under warrenty, bring it back...

x-b-m

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MY 360 DOOR OPENS AFTER CLOSING IT,EJECTS GAME AND CAN'T STAY CLOSED MORE THAN 1/2 SECOND

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push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

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