Had a quick power failure - everything works on base and even electronics work on handset, however, no dial tone and when I press Talk it goes to unavailable. Have even replaced and recharged battery. Nothing in "manual" works. Help!
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The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
Make sure your connection to the phone jack is secure. Use another wired phone to make sure connection is good to your phone. Secure connection in back of phone, and plug it in. The base MUST have power to transmit the signal to the handset even if the handset has a fresh charge. Although the handset is normally linked to the bases, check to make sure via the instructions. To determine if the base recognizes the handset, press the "LOCATE HANDSET" button. If the hadset responds, the links is there.
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Firsst of all check the line to the base phone, test with a good phone for confirmation or test the voltage of the line. next clean the surfaces of the handset contacts to the base. check if the battery of the handset is good. if not replace. Next placing the phone on the base should make it detect the base. If the base and the handset does not mate, then you will not get the dial tone. this could be due to failure of the inout due to lightening/ thunderstorms, failure of the optocouplers, the dial switching ICs or the main processor. You will need to check on these electronic sections. I hope this helps. Good day
Try taking batteries out, but also unplug base station. The aim is to disperse all power in the phone so that it resets itself. I would leave everything unplugged for 24 hours and then reassemble and see if the problem has gone. Its worked for me loads of times with different electrical appliances. Hope that helps.
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Ge Telephone Solutions Handset can not link. • If any handsets become inoperable, place it on the main base
cradle for 20 seconds to re-register. No dial tone • Check or repeat installation steps • Make sure the base power cord is connected to a working
electrical outlet. • Make sure the telephone line cord is connected to the base unit
and the modular phone jack? • Disconnect the base from the wall phone jack and connect another
phone to the same jack. If there is no dial tone on the second phone, the
problem might be your wiring or local service. • The handset might be out of range of the base. Move closer to
the base. • Make sure the battery is properly charged (for 16 hours). • Ensure the battery pack is installed correctly. • Did the handset beep when you pressed the TALK/CALL BACK button?
Did the in use indicator come on? The battery may need to be charged. http://www.home-electronics.net/ge/pc/IB/25922GE2_IB.pdf
Your handset has somehow lost its ability to see your base. Try re-registering it to your base. To do so, at the handset push MENU 001 . Then at the base, push and hold down the INTERCOM/LOCATOR button down until the IN USE light begins flashing. Then at the handset push OK, and within a few seconds it should beep and be registered. If first not successful try again. If it still does not work, try de-registering the handset, then repeat the registration procedures I described above. Here is a link to the manual that describes these procedures, look on page 39. http://www2.panasonic.com/consumer-electronics/support/Operating-Instructions/details-KX-TG6051M
was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the
AC and phone cord from the base station and plugging both back it, then removing and replacing
the handset to regenerate the security code.
2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.