Question about Electrolux 30" Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - White

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The knob on my stove top burner wont turn - Electrolux 30" Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - White

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Hello- If it is a gas range it sounds like the valve is stuck, they can get gummed-up and corroded over time. If you are willing to have a repair person out they should be able to take it apart and free-up the valve stem without replacing the valve itself. I would not use that burner, or try to force it ON because if the valve stem breaks you could get a gas leak, if it is gas. If the range is electric you will need to have a new switch installed. When you call for service tell them the model number of the range so they can have the correct switch on hand. Hope this helps, best regards.

Posted on Sep 28, 2010

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Posted on Jan 02, 2017

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Kenmore gas range 790, not getting gas to the stove top, oven works, all 4 igniters fire when any knob is used. Is this a safety shutoff and how do I fix it?


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My oven wont turn off from the knob it keeps turning


You didn't say whether you have a gas or electric oven, or oven & stove. I'll assume you have a stove, just to cover all bases.

First, you should shut down the oven: a gas stove will have a valve on the gas line behind the stove. The valve will either have a red handle or a flat stem that usually has a hole in it. Turn either valve 1/4 turn to shut off gas, use a wrench on the flat stem. An electric stove should be shut off by flipping off the double circuit breaker for it in your electric panel. Do not unplug an electric stove when it is on; this can damage the plug &/or electrocute you.

Most likely the inside of the knob has stripped out. Look at the knob for a hole that has a setscrew in it: a small allen wrench or screwdriver will loosen the setscrew, most knobs don't have them and will pull off. Be careful to use even pressure on two sides of the knob; if you can't pull it off, use two butter knives or flat screw drivers to pry it up enough to get a grip on it.

Look at the center stem on the back of the knob, it will likely be cracked or stripped. Some stems have a D-shaped metal insert that strips out inside the plastic stem. If you have one, pull off a burner knob and compare the stems in the back, if they are the same size, put the burner knob on the shaft for the oven control, and use that knob to turn the oven control off.

If the burner knob won't fit, use your fingers or a pair of pliers (gently) to turn off the oven control shaft. If the shaft stops normally, you can turn the stove back on using either the gas valve or the circuit breaker. If you have a gas stove that doesn't have electric ignition (a clicking noise when you turn on a burner) you may need to re-light the pilots for the burners. Lift the covers off the burners to re-light the pilots.

If you have succeeded in turning off the oven, you need a new knob -- you can get one at an appliance parts store or maybe a hardware store. If the oven control did not turn off normally, I would leave the oven/stove turned off: the control itself will need to be replaced by a qualified repair person.

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