Question about Zoom X6 (5590) DSL Modem (55900003)

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Frequent disconnects Ever since I have had this Zoom X6 modem/router, it has been disconnectring about every 2 hours. I thought it was my ISP providing awful service so I changed ISP and I still get the same. I have reset to factory settings but still get the same problem. More recently, I noticed that the wireless has been dropped and I need to reset the modem to enable wireless again. I have searched online and have noticed that I am not the only one with this problem

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Goto 10.0.0.2, you need to find the speed duplex section, if its on auto negotiate, change it to either 10/100 full duplex...or one that works. you will see if it works becuase if it doesnt, you will see an error icon on the netowrk icon on the bottom right of your screen

Posted on Sep 02, 2008

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The first thing i would do is try to get hold of another router to test on that line to make sure the problem is not with the telephone line or even connecting to the ISP, if you dont have a problem with the second router it is safe to assume the router is at fault, in this case i would reset to factory conditions and then try again, if the problem continued i would go to the zoom website and look for a firmware upgrade.

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Turn everything off for 2 minutes, cable modem, router and pc.

Turn on modem and wait 2 minutes for the modem to sync to TW.
Turn on router after 2 mins and wait until the router syncs with the modem.
Turn on PC
It sounds like your router lost its connection to the cable modem, which happens from time to time. TW will not help with your router. I worked for a cable co and the router and modem losing sync was the at least 70% of the calls. FYI cable doesn't use DSL,just the phone co.

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I am trying to set up zoom x6 modem/router to my computer and i cant find the vci/vpi and i dont know the the encapsulation for my isp. anyone know where i can find this?


Sir,
U can login ur ISP u can find. go to browser type your IP address for ex. http://192.152.185.1 and press enter. it ask user and password. u can login ur user id and password of your internet provider. u can find there. default user id and password is admin and admin
Thanks Good Luck
Appreciate to rate as "Fixya"

May 04, 2009 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

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If you only get disconnected on the desktop, the problem is the desktop.

You can try removing network card from device manager and installing it back, try also logging in with a different user name and disabling eventual firewalls.

Fastest way to get rid of problems of this kind is by reinstalling windows, and if it does not work getting a replacement network card, or connecting the PC wireless.

If you have a spare wireless LAN Usb adapter, try connecting the PC on wireless.

Dec 15, 2008 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

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Unplug the plug (from phoneline) on back of USB modem, plug into Zoom router. Plug one end of an ethernet cable into router and one end into your PC. Type http://10.0.0.2 into a web browser (eg. Firefox or Internet explorer) username/password is admin/zoomadsl go to basic setup and input your ISP username and password (the one given to you by your internet provider) under PPP. Click configure my connection. Save changes and then write to flash (both buttons on bottom of page)

Aug 12, 2008 | Zoom X6 Adsl Modem/router Rohs...

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Sorry about that can you give me your email address?

May 25, 2008 | Zoom X6 Adsl Modem/router Rohs...

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the internet light, is usually a blinking green, showing that it's seeing the internet signal. The only reason it's red, is cause there's no net signal..double check the phone line going into the back of your router, and change it if you need to.

check your computers warranty here 4 FREE

Mar 16, 2008 | Zoom X6 (5590) DSL Modem (55900003)

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the modem may have gone faulty so if your isp provided it ask them to replace it if the modem is in warranty period and if your isp provides internet connection through the phone line then first please try plugging the modem on main socket in with an adsl filter plugged in and if this is not the case then problem is definately the line through which the broadband signal come to your place which is suppose to be sorted out by your isp.

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2 Answers

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Hi Maybe i could help you. I have installed this modem before for an ISP provider. Please give me specific task you want to do and I will explain what to do.

Apr 30, 2007 | Zoom X6 (5590) DSL Modem (55900003)

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