Question about Sony Cybershot S650 Digital Camera

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Lens will only go out half way when it is switched on

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Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Sep 28, 2010

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1 Answer

WHEN SWITCHING ON THE LENS COMES OUT HALF WAY THEN GOES BACK IN. DISPLAYS ERROR MESSAGE "LENS PROTECTION".


The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck.
Use some air to blow between the lens to dislodge any sand particles struck inside. If none of these works then you can think of taking consensus with the service centre.
get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

Jun 21, 2011 | Cameras

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Accidentally I dropped my Sony DSC S500 camera. Now the shutter is jammed. When i switch on, the lens ejects out and stops half way. While switching off, the lens doesn't come back to normal position,...


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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I need a manual for AF 35-70mm f2.8 D zoom nikkor - no idea how to use this lens.


i was not able to find a manual - this review may help http://www.kenrockwell.com/nikon/3570.htm
The lens consists of
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1) Zoom - this is by push pull - so you push the lens out to wide angle 2) To switch to manual focus - will need to be done on the camera and then you can use the front control ring to focus - 4) also you can use the button to switch to macro mode - BUT only with the Zoom at 35mm - lens fully extended 3) You have an aperture range of 2.8 - 22 this varies the amount of light allowed into the lens - 2.8 is the most light - F4 to F5.6 to F8 - each change halfs the light allowed in - so changing from F4 to F5.6 half the light

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Nikon 18 to 55 lens wont focus


Check to make sure the manual focus/auto focus switch on the lens is set to A. Make sure the lens is completely mounted to the camera and locks securely. If this does not help, or if the lens was dropped, then you should consider buying a new lens. the cost of fixing the old lens may be at least half of the cost of buying a new one.

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1 Answer

Lens stuck half way out


it seems that your cam and barrel assembly has been damaged. The worst part is that you do not get the spare part either from Samsung or any other vendor. if you get a solution please mail me

Aug 31, 2009 | Samsung Digimax V800 Digital Camera

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Nikon D300 When I depress the shutter half way or fully on my D300 the frame counter reads r27 and the lens (any previously compatible Nikkor lens) will not auto focus. The camera is not set in burst mode...


Only reason the lens will not auto focus when you depress the shutter half way is due to either lens AF switch is set to Manual OR camera body's focus system is on M. There is 3 way toggle switch below the synch port around the lens mount. It should be set to C or S in order for auto focus to work. If all the settings are correct and even "AF-ON", next to rear dial doesn't activate auto focus then the issue maybe in the setting or the body itself. As for the buffer reading r27, I think mine displays r## regardless of burst/continuous mode.

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My digital Sony camera fell down Lens got stuck


Hi,
    As in short answer you have to replace the optical lens assymbly.Because due to heavy jurk its motor called sledge motor stsrt malfunctioning and it can not be changed component level. For this please contact any SONY SERVICE CENTRE nearby to you.
Hope you will understand.
Thanks for using FIXYA!

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Iso to auto


On the back of the camera to the Right of the LCD there is a up-down-left-right-center switch. push the up one. (Labeled ISO) then use the same selector switch to select the ISO you want and then press the shutter half way down. If you are shooting in a low light situation, the auto focus sometimes will not work. Change the switch on the lens from AF to MF and focus manually.

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Cybershot lens stuck


The gearing on the lens is probably damages from the drop. You have two choices:
1. Send it in for a repair (which will be expensive) and claim from your insurance. If it is uneconomical to repair, your insurer will probably pay for a replacement camera.
2. If you're not insured, it may be cheaper to just buy a new camera rather than pay for a repair to a 4(?) year old camera.

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