Question about APC Back-UPS ES 350 - UPS ( external ) - 350 VA - UPS battery lead acid - 6 output connector(s) (NEWITEM13161548) UPS System
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Posted on Jan 02, 2017
There are 6 outlets on that unit. Only 3 of them have battery backup. The other 3 are surge protection only. Are you sure of which outlets you are using?
Posted on Jun 20, 2010
If the device was still under warranty, you should call APC support and ask to send it in for repairs or replacement. Just keep politely asking, and ask to talk to their superior whenever they say it isn't possible and eventually you will get an RMA ticket/number.
If the device is not under warranty, you might be able to convince APC to service the device for a fee.
Posted on Mar 02, 2011
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