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I am a service tech and have a fridge that has an "op" (freezer side control) and "er (fridge side control) error when the unit is plugged in any ideas on what the fix is? I am having a hard time finding the tech sheet and I am not the kind of tech that just starts ordering boards etc... I'm not sure where to start looking? Any guidance to finding this issue would be greatly appreciated!

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  • Microwave Ovens Master
  • 3,361 Answers

Got that model number yet?

Posted on Sep 28, 2010

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Posted on Jan 02, 2017

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I have a side by side fridge and the freezer side just keeps on running like all. The motor is really hot and the floor under the fridge is too.


Sounds like the compressor starter is locked up and needs to be replaced. Or the thermostat is either stuck or the contacts have melted together and it will continue to run till replaced. You can unplug it for a while to see if cooling down will help but if not then you will have to use the plug as the on off switch till you get it replaced. Is the fridge cold? is there ice built up all over the coils, this also might cause the issue if the coils are froozen and the unit is running but not cooling. The freezer is what cools the fridge so if the fridge is not cool then there may be a problem with the coils.
Here are some trouble shooting tips.

www.acmehowto.com/howto/.../refrigerator/diagrefrigerator.php - CachedSimilar-

Jul 10, 2011 | Microwave Ovens

1 Answer

Sub zero 532 fridge is not cooling porperly but freezer is fine


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If there is no cooling at all on the fridge section but the freezer works then it is confirmed that the compressor and gas pressure is OK. Now shut off the fridge and leave it powered off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if ice forms in the freezer then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked. Frost formation without defrosting could block the air flow and so shut the air passage to the fridge. Also the blower fan must work and if this is not working then the fan can be faulty. Also a fault on the control unit is a suspect to non functioning of any one of these components.
If defrost timer works but frost keeps forming check while the compressor shuts if the heaters are working, check continuity of the heaters.
So try this test using a multi-meter on the defrost timer and the thermostat and make your observations so that we come to the solution.

Jul 09, 2011 | Microwave Ovens

1 Answer

Fridge section of fridge freezer not cold despite turning thermostat to max. Freezer section appears to be working fine.


Make sure that if it has a "colder" knob in the freezer section that it is not set all the
way over to coldest. This blocks all cold air entering the lower compartment when
set this way. It actually has been eliminated on some models.

Also you may have ice buildup in the stack assembly that feeds
the lower compartment or even a frozen upper compartment behind the back
panel of the freezer limiting air flow to the lower compartment. Make sure to unplug unit if service is necessary in these areas. I hope this is helpful.

May 02, 2011 | Microwave Ovens

1 Answer

Food in the refrigerator department is freezing. I checked the refrigerator temperature setting and it is 46 deg f. I checked the freezer temperature setting and it is 5 deg f. I put a NIST traceble...


Hello,

When the refrigerator side is getting too cold this is because the control of the compressor has gone bad in some way...

There a few different things that could cause the unit to lose control over the temperature of the fridge side.

If your refrigerator has a damper door that opens and closes to allow cold air to move to the fridge side the damper linkage or the damper motor may have broken or gone bad.

The coils in your fridge may have frozen over and now the air does not move at all so then the ice builds up and can freeze parts of the fridge side.

The thermostat has gone bad and so now the compressor runs continually. This will not be noticed readily on the freezer side but will show up quickly on the fridge side.

Many newer model refrigerators use an electronic sensor or thermistor to read the temperature and supply the info for the circuit board and often a digital readout.

So, here is how I would go about troubleshooting this problem.

Check the coils for ice, defrost the coils with a heat gun or hairdryer, then check for the reason why they iced over. Defrost control or defrost timer bad? Evaporator fan bad?

Check the damper door to see if it is stuck in the open position. If it is then check the motor and the linkage.

Check to see if the refrigeration unit will shut down if the thermostat or digital setting is turned up to a higher temperature. If it continues to run then find the cause and fix it. It may be a bad thermostat, sensor, or control board.

Sometimes with a change is weather to a cooler climate this will be enough to also affect the inside temperatures. Make sure that a bit of adjustment in the thermostat or setting of the temperature will not solve your problem very simply.

I hope the above helps.

Good luck.

Jan 13, 2011 | Microwave Ovens

1 Answer

I have a Teka A-FCI340 fridge/freezer. The fridge is too cold and freezes items put into it. No matter how I turn the temperature control dial it still seems to be too cold.


I had the exact same problem with the same model and mine was just 3 years old. My problems started when I defrosted the freezer. I spent 75gbp on an engineer who told me that I had probably 'spooked' the fridge when I defrosted the freezer, that this particular model of fridge wasn't designed to last longer than 2 years.

I would recommend you check the door is shutting properly (check the screws at the top, it might be just slightly out of alignment).... I turned the whole unit off for over 2 days to allow absolutely everything to defrost (both inside and on the back of it)... within 30 minutes of turning it on, the back of my fridge was already frosted over.

Engineer told me not to waste money calling them out again, and to buy another one...

Oct 17, 2010 | Microwave Ovens

2 Answers

GE side by side Model GSS25JFMD 2 yrs old. Original problem was not staying cold. now I see if I unplug for half hour it seems to work right but sometimes freezes in fridge . I'm hearing a clicking sound...


Looks like a thermostat problem. The condensor is running but unable to stop when it should. It is the thermostat that should shut it off.

This is a very sophisticated fridge/ freezer and with electronic controls.

There is not much diagnostic you can do yourself other than replacing parts. If you are not comfortable with this type of equipment you should call the professional.

Good Luck.

Feb 27, 2010 | Microwave Ovens

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