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MOUSE PROBLEM USB PORT WIRELESS MOUSE IS NOT CONNECTING

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  • GALthal Jun 26, 2008

    both the mouse connect button and the usb receiver connect buttons are clicked, but no mouse cursor appears on the screen. The battery has been changed and is new.

  • Martin Clarke
    Martin Clarke Oct 02, 2008

    Replaced battery with new 3.7v 1800mA Kodak one, powers up with flashing red led, and continues to flash when docked.

    Charger PSU is 8.58v when connected to the mouse, and the battery charger circuit is pushing out 5.6v to the battery, the battery is fully charged and running @3.7+v

    Set point says push connect on the mouse, but then has no response to the mouse.(messege stays on the screen)

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  • 859 Answers

Hello,

You've changed the batteries? What else have you done?

Regards,
Worldvet

Posted on May 26, 2008

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1 Answer

How to connect to laptop


Using a wireless mouse with a laptop is a convenient way to avoid using the laptop's built in mouse.

Moreover, even if you use an external mouse, carrying a wireless mouse is easier than the wired version.
Here is how to use a wireless mouse with a laptop.

Ensure that your laptop is compatible with a wireless mouse.
Most wireless mice use Bluetooth technology.
Any Bluetooth enabled laptop can connect to a Bluetooth wireless mouse.
Unpack your mouse and insert batteries to the battery chamber.
While doing so, make sure that the positive side of the battery is inserted into the positive niche in the compartment.

Place the mouse in a way that makes it easy for you to use and less stressful for your fingers.
Use a wireless receiver if your laptop does not have an built in wireless receiver (either Bluetooth or 802.11b).
It should be kept at least eight inches away from the laptop or any other object that would cause any interference.

Insert the drivers, if any, for the mouse to function properly.
Connect your receiver to the laptop by plugging in the mouse's USB connector to the USB port of the laptop.
If you do not have any free USB ports, simply use an external USB hub for more ports.


Apr 20, 2013 | HP Wireless Optical Mouse

1 Answer

How do I connect a microsoft wireless moblie mouse 3000 to my laptop?


Press the button on the back of the mouse to free the battery cover on top.

Remove the battery cover and put the supplied AA battery into the mouse.

Replace the battery cover.


Insert the wireless USB dongle into a USB port on the laptop or desktop computer.


Move the mouse and watch your computer screen.

Confirm that the mouse is connected by making the cursor move.


Hope this helps

Sep 26, 2012 | Microsoft Wireless Mobile Mouse 3000

1 Answer

My wireless mouse connections keep going out. I


I've had this problem be4. There are either one of two problems: one you mouse needs new batteries or two the usb connecter is not connected to the pc or the usb port is messed up. Try this: move the usb connecter to another usb port and see if it works then. OR just replace the batteries.

Jul 06, 2010 | Logitech Cordless Mouse

1 Answer

Wireless USB works, but mouse itself doesn't


Sir/Mam good day,

Is your mouse device also wireless? you need to resync it with it's receiver,
you may follow the methods below to make your wireless usb mouse works.

You need to press the button on your wireless mouse receiver, and make sure that the light on your wireless mouse
receiver blinks. But you need take note that some newer model of microsoft devices are permanently fixed to their receiver
and can't be reset. If your devices don't have a button, here's what to do:

If a dialog box appears on the screen in how many seconds, you need to follow the instructions from it. Or else, you need
to do this:

press and release the connect channel button on your wireless mouse, and make sure that the light from your receiver works
and the status on it's light is steady. If this happens then the synchronization is successfu. But if the problem is still
the same you need to repeat the previous steps once again.

As for the wireless mouse for notebook, this problem come out when the micro switch on the underneath of the mouse was not
released. You can use a pencil or anything with a sharp point to released it.

There are a lot of options why your wireless mouse receiver won't work, and a lot of solutions. Here's some of them:

*Try different ports on your computer, if the connection to some usb ports are not working you can connect to other ports
and see if it will work.

*And also the cables that are included with the wireless receiver, try to use another cables if the
device is still not working.

*If you're device is connected to a usb hub, disconnect it from the usb hub and directly connect it to
the available ports on your pc and see if it will work.

*When fixing this type of problem you need to have only one usb device
connected to your computer, which is in this case, your usb wireless mouse.

*When you have other usb devices, you need to
plug it out.

*If the methods mentioned previously still won't work, you need to reinsert your
wireless mouse batteries or install a new one.

*Another possible remedy to this problem is checking the interference, your wireless
usb mouse together with its receiver should be a distance away from anything that
transmits signals such as cellphones, radios or other similar devices. And also
any metal objects. because such things might interfere with the signal of your
wireless mouse.

* If the problem persists after doing all of the above steps, maybe it's time to update
your wireless mouse drivers, For installing latest driver update with your wireless
mouse, see the documentation that is included in your wireless mouse.

* If all of the methods above did not solve your wireless mouse problem. You can
connect your wireless mouse to another working computer to see whether the problem
lies with your wireless mouse or to the computer which your wireless mouse is
connected.

Final instruction:

If all of these methods fail, you better have your wireless usb mouse be check
by a professional computer technician in order not to further damage your device.

Hope this helps. Good luck and God bless

http://online-pcrepair.blogspot.com/

Jan 11, 2010 | Silver Jeans 1660-13SL Mouse

1 Answer

My case logic optical mouse will not link up


Is this a wired or wireless mouse?

If this is a wired mouse, try connecting it into different USB port or different computer so that you would know if there's a problem with the USB ports or with the computer or with the mouse.

If this is wireless, try the following:

1. Replace the batteries of the mouse.
2. Make sure that the mouse is turned ON.
3. Try connecting the USB wireless adapter of the mouse into different USB ports.
4. Connect also the adapter into different computer.
5. Make sure that there's no interference between the adapter and the mouse such as wireless phones, cell phones and other wireless devices.

Wireless mouse, cordless phones and cellphones are all running at 2.4Ghz frequency, so if there's a wireless device that's running on the same wireless freq, then it would interfere with the mouse that would cause the mouse not to work.

If same problem occurs after checking everything, then contact the manufacturer of the mouse for RMA (repair).

Have a great day!


Sep 21, 2009 | Case Logic Keyboards & Mice

1 Answer

The mouse keeps becoming unresponsive and turning off at random


What type of mouse is it? Wireless or wired USB mouse?

If it's wireless, replace the battery with new one or you may try connecting the USB wireless adapter (that came with the mouse) into another USB ports of the computer.

If it's a wired mouse, try connecting it into another USB ports of the computer. Or you may use it with another computer just to isolate the problem. If you would get the same problem even after connecting it into another computer, then I could say that the mouse needs repair.

Hope this helps!

Aug 21, 2009 | Logitech Keyboards & Mice

1 Answer

MS wireless notebook optical mouse 4000


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Jan 20, 2009 | Keyboards & Mice

1 Answer

Wireless Gigaware 26-990 unable to connect


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Dec 24, 2008 | Keyboards & Mice

1 Answer

Wireless keyboard


wireless keyboards and in wireless mouse devices, use the following methods in the order that they appear in.

Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.

Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.

Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.

Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

Mar 02, 2008 | Sakar 62150 Keyboard

2 Answers

Wireless mini mouse


Normal 0 Disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Nov 20, 2007 | Belkin F8E825 USB Mini Wireless Optical...

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