Question about Maytag Neptune MDE5500AY Electric Dryer

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Maytag Neptune gas fired dryer motor does not turn makes buzzing sound

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Dryers are turned by a belt, and belts break. You have to take the back off and look. The belt goes around the whole drum. It if broke, it will probably be on the bottom. Make sure the drum turns easily by hand. It could get jammed on something, or the bearing could go bad.

Posted on Sep 28, 2010

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  • tango484 Sep 28, 2010

    Thanks Kirk no its not the belt the motor doesn't makes a buzzing sound when i push the start buttom Is there a recall for this model MDG4000aww?Would you tell me how old the dryer is to see if its worth fixing s# 10799939wh ..

    thanks
    Carl

  • Kirk Augustin
    Kirk Augustin Sep 28, 2010

    When looking for recalls and complaints, I look at sites like this:http://www.consumeraffairs.com/homeowner...
    Whirlpool is not keeping Maytag up to quality from what I hear.
    But normally dryers last for decades, so I would assume this is worth fixing. The only advantage of knowing age would be if there was still some warranty left? But only a dealer can tell you that.

    If the buzzing is not from binding or the motor, then I would assume it is a warning. If there is a problem with the ignitor or a clogged vent, I would expect an error condition.
    It would help if you could tell us if the noise if coming from the controls on top, or the mechanical portion down below?

  • tango484 Sep 28, 2010

    Thanks Kirk the nosie is coming from the motor not the controls on top i unplugged the power cord and and removed the buttom to access the motor in hopes of locating a start cap or run cap for an easy fixs there was none!! i checked to see if it was stuck its free the motor turns i removed and check inside the blower wheel no obstuction were found .. I checked the site to purchase a motor its reasonable $121.99 compared to other sites i found I like this site for the tech support and pricing

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http://www.fixya.com/support/r4422207-dryer_repair_dryer_not_turning

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Good luck!

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