Question about Zenith DVP615 Portable DVD Player

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Dvd spins and says it is loading but does not play

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Hi
probably the optic block (lazer) is defective

Posted on Sep 28, 2010

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1 Answer

Continous loading & not playing


I had the same issue with mine. It is one of three problems.

  1. The DVD is dirty. Try cleaning it with window cleaner and a soft rag. Also try other media like CD's to see if the same thing happens. If it still won't play then it needs to be opened up.
  2. I don't suggest opening it up unless you are fairly good with tools. Although its not complicated, care needs to be taken to prevent electric shock. Once the unit 's lid has been removed plug it in carefully and insert a DVD. Watch closely for the DVD spinning. If your DVD does not spin try giving it a gentle spin in any direction. This will usually overcome any torque issues with the motor and allow the DVD to spin and play normally. If it won't spin at all despite gentle manual spinning then the motor for the DVD player has burned out and the unit will need to be replaced.
  3. If the DVD spins up and doesn't play that could mean a faulty laser system or a dirty laser lens. There are cleaning kits you can buy but I prefer the manual method. First UNPLUG the unit. Since you have the power off you can gently soak a cotton swap with 90% isopropyl alcohol or use denatured alcohol (methyl hydrate in Canada) Both are available at most hardware stores. Gently swab the small glass lens with the alcohol. Let it dry and try to watch the DVD again. If it still fails it will need to be replaced.

Jul 06, 2009 | Sony DVPNS55P Progressive Scan DVD Player

1 Answer

The dvd player doesn't play the dvd's


when i load the disc it spins for 5-7 seconds then quits and the poer light, play light and loading light flash continously. model p421

Apr 18, 2009 | Televison & Video

2 Answers

Portable dvd player


the laser may be broken,and can not read...

Apr 15, 2009 | Mintek MDP-1720 Portable DVD Player

1 Answer

DVD player plays VCD/SVCD but not DVD


there is a problem with the disc motor, replace it

Apr 08, 2009 | Philips DVP642 DVD Player

1 Answer

Toshiba sd-4990 dvd player will not load a disk


Your toshiba is not spinning that's why it keeps on saying loading. Unplug the dvd Open the device,once open plugin the dvd and put the dvd cleaner in the player. take your finger on the top where the dvd disk is and spin the disk. What happening is that you are cleaning the len. keep spinning until it spin on its own.Put the toshiba top back on and clean again. It should clean on it's on. Now you can play your dvd. Clean your dvd on a regular basic.

Mar 12, 2009 | Televison & Video

1 Answer

My Sony DVP-cx995v stopped playing DVD's


I had the same "Cannot play" problem - happened suddenly, I don't think I was doing anything unruly at the time.

After checking repair (exchange) prices in excess of $250 from Sony, I decided to open the cover to see if I could see anything wrong - normally a futile exercise with electronics except that in the past I have cleared errant disks that have lodged themselves near the drive/player at the rear of the library.

Upon opening and watching the library try to load and play I noticed the drive itself was not spinning the disk once loaded. It would sit for awhile, thinking about it I'm sure, then would unload and load the next dvd, again failing to spin.

I thought okay, maybe try to spin the dvd while in the player to see if it's jammed or otherwise hard to turn. It was not hard to turn and spun freely. In fact, when I put my finger through the hole at the exposed side of the player at the hub to spin the dvd, clockwise, it suddenly started to spin - and play!

I put the whole thing back together to test and all seems to be working fine at this point. Not sure what would cause the motor to stop spinning and remain in that state through poweroff/on cycles etc. but I'm sure this is not the last time I will have trouble of this kind.

I would note that when replacing the library back in its home on the shelf, be careful not to tip the library, especially toward the player area because the disks will spill out of the carousel near the player and become jammed when you power it on and attempt to load. A final tip of the library away from the player area may clear this if you hear the disks rolling out of their slots and you don't want to open the top again (it's a darned heavy box when fully loaded).

Good luck!

Jan 05, 2009 | Sony DVP-CX995V Multi-disc DVD Player

2 Answers

Player won't load any discs


I don't have a solution at this time. I have the same DVD player and mine stopped working this past weekend. It is doing the same thing as yours. I opened the case and loaded a disc and watched the mechanism. The disc won't spin. if you tap the disc it will start spinning and load and start playing. I thought I had fully fixed it. It will load most times but now the video and audio stutters as if the discs is spinning at varying rates.

Apr 06, 2008 | Sony DVP-NC85H Multi-disc DVD Player

1 Answer

DVD does not play just spins and keeps showing loading.


Check to see if the disk is dirty, has fingerprints or is scratched. This has happened to me in the past and if dirty, cleaning it will correct the problem.

Jan 02, 2008 | Mintek DTV-373-D 37 in. LCD HDTV

1 Answer

Samsung 3650 dvd/vcr player loading problem


Sorry, no suggestion other than don't buy Samsung. That's my conclusion after owning the same model. It worked fine for a while, but now won't load any DVD... usually. Sometimes it will play one, but more often it won't. Mine tries to load ("Loading") for a long time, I hear the DVD spinning, then ultimately the screen displays "This disc cannot be played" or something to that effect.

Nov 25, 2007 | Televison & Video

1 Answer

Check disc


Change your DVD player

May 23, 2007 | LG DE9523P DVD Player

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