Question about Dell 1720dn Laser Printer

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Whenever I go to print something, my printer makes a really loud grinding noise and occasionally jams paper. What could it be?

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It can be that the paper drawing mechanism of the roller and the geared drive has an issue, possible that the motor has a play with the roller out of alignment , producing a difference of gap in the roller settings. If so the paper will be drawn into in different lengths so as to jam with the uneven pulling.

Posted on Sep 28, 2010

  • bookkeepe441 Sep 28, 2010

    How can I fix this problem?

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ok first try restarting your printer, then try uninstalling the driver for your printer off your computer, restart your computer and printer and then reinstall your drive for the printer, see if you get a replacement for your printer or a refund

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My Dell 2135cn printer all the sudden started making crazy loud grinding noises. Then I got a paper jam. I fixed the paper jam and tried to print again, but got the loud grinding noises and paper jam...


Refer to the service manual in disassembling the device.. Clean it thoroughly then try it again.. If, you have no experience in doing so, hire a qualified tech to do so.

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Loud grinding noise. Paper only coming half way out then getting Jam notice. Loud grinding is very loud.


Hi

Grinding noises indicate either gears that are self destructing or something is stuck inside. Take out the cartridge(s), remove the paper and all the plastic that comes off. Unplug the cables. Now lift the printer, turn upside down and shake. If there are broken gears a local repair shop might try to fix it but most stores refrain from this.

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please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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1 Answer

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There may be something stuck in the area of the perforation, like a paper clip, paper debris or some foreign material. I would look in that area with a flashlight and see if there is something in the Paper feed roller area.Something may have come loose if you had a paper jam. Let me know.

Please remember to rate all users who assist you for free :)

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If you are not a technical person best thing to do is to show it to an expert. grinding noise means some part in the machine is running with the friction. and might brake something or scratch something. Find out persons who work on photocopiers in your area either samsung or Xerox. as this model comes with both the companies and Xerox people are generly better than samsung people.

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