Question about Canon PIXMA MX320 Color USB InkJet Printer

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Canon pixma mx328 error 5100 - Canon PIXMA MX320 Color USB InkJet Printer

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  • Canon Master
  • 4,737 Answers

This error is one of the most common issues with Canon printer. Let me share my experience and how I used to fix this error.



First, turn off the printer, unplug the usb cable and power cord. Now, also turn off the computer (it needs to be restarted since the error is showing on the computer and will never go until you restart the system).



I hope you are not using longer usb cable other than the one that came with the printer. Sometimes long and defective cable causes this problem.



When you turn on the machine, open the lid (front panel door) and help move the cartridge carriage with your hand so that it'll move sideways. Sometimes when the carriage stuck, this happens.



If the above tips don't help, you need to call Canon and ask them your problem. If you are in the U.S. use this number to call Canon "1-800-OKCANON" or you can write using this form (Click here)



Good luck.



Thanks for using FixYa.

Posted on Sep 28, 2010

6 Suggested Answers

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Posted on Jan 02, 2017

jaggujoshi
  • 119 Answers

SOURCE: canon pixma mp540 error 5100

dear,
Error 5100 points to a "carriage jam"
The carriage is the assembly that contains the printhead and cartridges.
This error can be difficult to solve because various things can cause it.

Since this is a new printer, maybe there is some packing or packing tape that is obstructing the carriage.
Verify that the carts and printhead are installed properly.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)

2. Hold down Resume button and press Power button.

3. Keep holding down Power button and let Resume button go.

4. Press Resume button 2 times then let BOTH buttons go.

5. Green lights will flash and then stop blinking.

6. When green lights are solid, press the Resume button 4 times.

7. Press the Power button and the printer should turn off, if not, press the Power button once more.

8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before.
If this does not work, unplug, wait 3-4 min, then re-plug in. Enjoy..

Posted on Sep 21, 2009

Testimonial: "Really understandable answer, but unfortunatelly, it seems that my printer is dead. thx. L."

  • 412 Answers

SOURCE: Canon Pixma MP830 error 5100

As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 09, 2009

SOURCE: Service error 5100 on my canon Pixma mp110

Had the same problem, i just replaced the black ink cartridge which was finishing at that time and resetted the counters. No problems after that. Not sure whether this will help though.

Posted on Aug 31, 2008

IB4G2008
  • 3587 Answers

SOURCE: canon pixma mp600 error code 5100

try this solution..from fixmyprinter.com

This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 02, 2008

pineworks
  • 4041 Answers

SOURCE: Canon pixma mp170 error code 5100

Hi You can Try
Seen lots of ths errors
Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Posted on Jan 28, 2010

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Error no 5200 is caused by its temperature high.. to solve your problem follow the instruction given below::

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5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.

error 5100 :

1. clean **** strip film
2. clean **** strip film sensor (back of head carriage)(use contact cleaner)
3. fix purge unit

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