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Fatal Error Code 928 - OKI C5800dn Laser Printer

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copiersplusw
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SOURCE: fatal error 928 Oki C5500

Open the Unit Up, the Button on the Side opens the Printer. In the rear of the Printer you will notice the Element in the rear of the Printer.
It is usually hot. Well there is latches
as an Authorized Okidata Service Provider I believe these "TABS" should be the color of BLUE. release the tabs and the entire fuser come out just grab the handle that usually comes equipped with the fuser , it is usuallyon top just grap ir and lift it out. Install the New One and your Done.

Posted on Sep 13, 2009

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OKI C711 928:fatal error


Just to confirm that Jeff Hughes is correct. 928 does refer to paper wrapped around the fuser rollers making the thermistor see nothing hence the 928. If there is no paper in the fuser then it will need to be replaced. Remember to turn the machine off when removing or replacing the fuser.

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928 FATAL ERROR


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Hi, Hope this helps,I downloaded & manually Translated it from a Russian Website (I speak Fluent Russian)!!

fatal error code 10x50 Home position error. Possible causes : Foreign object, Deformation of the Main Frame, Change Lever failure, Paper jam.
Last fatal error code 20xF1 PF PID excess load error. Possible causes : PF Motor failure, PF drive mechanism overload (paper jam, foreign object, insufficient grease, deformation of the Main Frame), Tooth skip of the PF Timing Belt, Improper tension of the PF Timing Belt, Cable disconnection, Main Board failure (Motor driver failure).
Last fatal error code 30x50 Home position error. Possible causes : Foreign object, Deformation of the Main Frame, Change Lever failure, Paper jam.
Last fatal error code 40x0A CR load position excess load error. Possible causes : CR Motor failure, CR Unit drive mechanism overload (paper jam, foreign object, Change Lever failure), Cable disconnection, Main Board failure (Motor driver failure).
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The printer is on and when I send documents to


Error 928 is generated by the "Engine" board that controls all of the motors, clutches and sensors in the printer. It indicates a Fuser lock motor error usually caused by the Fuser or Fuser motor not rotating. First step is to remove and inspect the fuser. This is at the rear of the printer, has a blue lock lever on both sides and lifts out. Any damage to the rollers can cause it to jam or if there is a sheet of paper wrapped around a roller. be careful when removing a fuser as these can be extremely hot, follow the instructions in the documentation that came with your printer to remove the Fuser.

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1 Answer

'928 Fatal Error message' on OKI C5550MFP


928 - fuser motor lock error

take out fuser and check for paper stuck on roller
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if roller is stuck or damaged, repalce fuser unit

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