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The dvd player is not working. I've tryed:-Updating online -refresh softwares online -updating Windows media player No efficient at all! No error messages.It's do not recognises even the disc in it!

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Have you tried other dvd's?? because you may just need the codec.
If your dvd drive doesn't recognise your dvd disks, you can try to update the drive's firmware (go to the manufacturers website to download). If this doesn't work i would say you need a new dvd drive.

Posted on May 24, 2008

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I reformatted my unit at my pc.. then it keeps saying refresh database... what can i do??


Hello,
For the Sansa Clip, first try to RESET the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.


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If the player still freezes with the refresh database message, after a reset:
then update the firmware. Next link shows how to update the Sansa Clip:
http://kb.sandisk.com/app/answers/detail/a_id/300
In METHOD 1 is explained how to use the sansa updater, for Windows operating system.
METHOD 2 tells where to find the online sansa forum for updating manually.

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You should download the latest codecs

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I would try updating your device firmware,,, you can do this via the Sandisk software located below!

http://mp3support.sandisk.com/sansa/Installer/1083/SansaUpdaterInstall.exe

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1 Answer

I am having a problem with my hp cd/dvd burner drive. when I go into wmp and try to burn something it tells me to connect a burner and restart the player, please help


What version of Windows Media Player are you currently using? If it is not up-to-date, try updating Windows and Windows Media Player. Then attempt to create the CD.

If that doesn't work, try updating the driver for your CD-ROM drive. Navigate to HP's Support Site, type in your machine model and search fot the CD drivers there. Update the necessary drivers and attempt to create the CD once more.

I hope I was able to help. Good luck!

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I would check on your latest firmware on the mp3 player. Or either its slowly going to be defective soon enough.

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Update the media player or reinstall a new copy.
That is the 1st thing that you should try.

Thanks
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The problem is most likely the DVD player itself not the software. Try cleaning the lens using a cotton swab and alcohol. Update this if that does not resolve the problem.
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try updating the media player. Also update the roxio driver. try this

Thanks J

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1 Answer

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Try uninstalling and reinstalling your windows media player software. If you have a card inserted on your player it would normally do that refresh database. If not try updating the firmware of the player.

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