Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Technically, your machine is jammed. The paper is jamming as it exits the feed area, and enters the machine. Not being specifically familiar with that model, but rather based on experience with other simular machines with like problems, I would say you should look for 3 possible causes... Most machines have, shortly into the paper path, and generally in the area you're indicating, some sort of sensor switch, whether it be photo-electric, or a mechanically activated toggle, that senses and registers the lead edge of the paper so the machine knows it did feed. This switch could be knocked out of place, or simply dirty, and not sensing the lead edge of the paper within a certain period of time after the machine registers the feed had been actuated. A second possible cause would be (and you may be able to visually verify this) is that usually, in these types of machines, there is some sort of pressure or "retard" pad/roller in conjunction with the feed roller. If this isn't working right, the machine may be feeding more than one sheet at a time, and becoming jammed in the paper path path area due to "thickness". A third possible issue could be an unremoved scrap of paper from a previous jam (or a staple/paperclip/piece of rubber-band/or any other foriegn object, as I've seen them all) still remaining in a thin and obscure position of the paper path blocking the paper's progress to the afformentioned switch. Those are the most likely, but probably not the only possible, causes of the problem you are exoeriencing.
Posted on Jan 07, 2007
Take any paper out of the paper feeder and get a plastic ruler the softer the better lift the top of the printer up so you can see where the print cartridges are now push the ruler down through the paper feed roller be careful because you could break the rollers go from left to right right to left twice and check for any debris once you have done this unplug the printer for about 20 seconds then plug back in and let it reset then try copying or printing a doc and see how you go!
Posted on Mar 11, 2009
I have the Infoguard SX-100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, the gears and fuse was ok, I think something on the circuit board was fried.
I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.
Posted on Mar 28, 2009
SOURCE: shredder won't come on
The question would be is it getting power!!! if so the motor went bad thus causing this to fail i cannot beleave yuo shred DVD's in this even know it says it can you are still putting alot of strain on the motor.
Posted on May 25, 2009
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