When I plug in the earbuds half way, both earbuds work. When I push the plug in all the way, I lose one side. Soldering may not be the problem because it works initially......HELP! please and thank you.
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I had the same problem. the stereo mini jack connection to the circuit board of the mp3 player is broken or loose. I jiggled the jack around and the sound came back into both ears but that only worked for a little while and is annoying. Basically, unless you can re-solder the mini jack to the circuit board, or get someone to do it for you, your player is now just a flash drive.
YOU HAVE A STEREO JACK, LOOKING AT THE EAR JACK THERE ARE 2 COLORED CIRCLES AROUND THE STEEL EAR JACK WHICH DESIGNATE STEREO, ONE COLORED CIRCLE IS MONO-ONE SIDE, IF YOU HAVE TRIED SEVERAL DIFFERENT SETS THEN YOUR EAR JACK IS NOT MAKING A GOOD CONNECTION TO YOUR STEREO EAR JACK AND ONLY GIVING YOU SOUND TO ONE SIDE(MONO), AND MIGHT NEED REPAIRED
This is a hardware problem that happens every so often on mp3 players regardless of manufacturer. Unfortunately, the whole player will have to be replaced, b/c there is no repair svc, and no headphone jack components for sale.