Question about Dell OptiPlex 360 Desktop Computer

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Optiplex 360 recognizes cd drive but when you open it, any cd shows to be blank...it will not display or run what is on the cd?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: I can not seem to

try installing the latest firmware version for your DVD/RW drive from your manufacture's website.

Posted on Dec 28, 2008

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bhagyavichar
  • 414 Answers

SOURCE: I HAVE NEW DELL OPTIPLEX 360 AND I HAVE DRIVERS

download n install "TweakUI"..this'll help..
http://www.winvistaclub.com/Ultimate_Windows_Tweaker.html

to b on safe hands, do the following:
2)hva licensed and UPDATED antivirus installed (i prefer avg/kaspersky,remember, without updation a full version antivirus is useless)..

3) download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..

4) download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'removeallthe unnecessary startup items from here..(if u can't find what toremove, post me/us in ur comment with all the items listed in each nevery tabs herein)..

5) remove all unnecessary software from add/remove programs..

6) download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..

7)disable the following:..
a)'Automatically Restart' right click on my computer->properties->advanced->startup n recovery->(un check on the) Automatically Restart;
b)'Error Reporting' right click on my computer->properties->advanced->error reporting->disable error reporting->(uncheck on the) 'but notify me when critical error occur'..

8) Increase the size of Virtual Memory, Initial: 1440; Maximum: 2880

9) if problem persists try reinstalling os..

for better supervision, contact ur system admin/vendor....

Posted on Nov 16, 2009

ryanmatt
  • 73 Answers

SOURCE: Refurbished Dell Optiplex GX280 with DVD/CD-RW

The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn. here's the download link: http://www.imgburn.com/index.php?act=download

If nothing happens, your dvd drive is bad.

Good Luck,

Ryan

Posted on Jan 16, 2011

Testimonial: "There were no filter names in the registry. Img Burn did not recognize CD. Your suggestions were appreciated and helped id a bad drive. Thank you."

shademand
  • 114 Answers

SOURCE: trying to burn a music

Have you verified the types of CDs that your drive uses? Some CD drives won't read CD-RW discs, some you must use CD-R or CD+R exclusively.

Posted on Sep 05, 2011

shaky120
  • 310 Answers

SOURCE: OptiPlex GX400 can't find the CD drive and can't find the hard drive

hey, if the machine boots into windows but doesnt show the cdrom drive in my computer, might be you have had norton on in the past theres a common fault that makes the drive disappear, the fix is on this page http://www.facebook.com/l.php?u=https%3A%2F%2Fwww-secure.symantec.com%2Fnorton-support%2Fjsp%2Fhelp-solutions.jsp%3Fdocid%3D20090430144107EN%26lg%3Denglish%26ct%3Dunited%2Bstates%26product%3Dhome%26version%3D1%26pvid%3Df-home%26entsrc%3Dredirect_pubweb&h=jAQEyPa4V

if the drive aint showing in the bios, make sure you have the jumper on the drive set correctly to either slave or master depending on how its cabled. hope this helps ;)

Posted on Jun 12, 2012

Testimonial: "The suggestion to remove the cmos battery worked to get my hard drive back. So I was back to where I started. The suggestion to correctly jumper the CD-Rom drive led me to learn that my cd-rom drive was last on the secondary ribbon cable. My replacement drive had no jumper so I went back to the old cd drive. It was jumpered cable select. I used that jumper to jumper the replacement drive in the same way. (The zip drive which is in the middle of the ribbon cable is also jumpered cable selest.) Now both of my operating systems recognise the drive but the BIOS doesn't put it as an option in the boot menu. So I still can't boot from the cd drive. "

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1 Answer

360 desktop wit Window Xp. Hardware (CDROM -PLDS DH-16AAS DVDRW) installing problem


Two items on a single IDE ribbon cable require a master and a slave. The next step is to let BIOS know of the drive. Press F2 during boot and check. Look for it were other drives are, and there maybe a auto select / discovery option. It must show in BIOS, or there is no going forward.

If BIOS sees it and XP does not. Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install. Walla CD-ROM in the house.

If none of this works. Test another cable, CD-ROM, or computer. Oh yea, virus protection. Do a thorough scan. This was a common problem back in the day.

Oct 12, 2012 | Dell OptiPlex 360 Desktop Computer

1 Answer

OptiPlex GX400 can't find the CD drive and can't find the hard drive


hey, if the machine boots into windows but doesnt show the cdrom drive in my computer, might be you have had norton on in the past theres a common fault that makes the drive disappear, the fix is on this page http://www.facebook.com/l.php?u=https%3A%2F%2Fwww-secure.symantec.com%2Fnorton-support%2Fjsp%2Fhelp-solutions.jsp%3Fdocid%3D20090430144107EN%26lg%3Denglish%26ct%3Dunited%2Bstates%26product%3Dhome%26version%3D1%26pvid%3Df-home%26entsrc%3Dredirect_pubweb&h=jAQEyPa4V

if the drive aint showing in the bios, make sure you have the jumper on the drive set correctly to either slave or master depending on how its cabled. hope this helps ;)

Jun 12, 2012 | Dell OptiPlex GX400 PC Desktop

1 Answer

Refurbished Dell Optiplex GX280 with DVD/CD-RW Drive will not recognize blank CDs in order to burn music. I was told by the seller that I had to purchase burn software. (I also had to purchase CinePlayer...


The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn. here's the download link: http://www.imgburn.com/index.php?act=download

If nothing happens, your dvd drive is bad.

Good Luck,

Ryan

Jan 16, 2011 | Dell OptiPlex GX280 Desktop PC - Intel...

1 Answer

My gx270 is not recognizing blank dvd disc...how


make sure both the discs and the lens of the cd drive are very clean alot of the time any damage to either will make reading blank discs a chore for any computer

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1 Answer

Toshiba Protege 4004 recognizes a CD-R (52X, 700 MB) blank disk in the drive, displays dialog box "choose program to open the file". Running Windows XP professional, 2002 I want to format the CD, then...


you are getting this message, because it has viruses.
You can open this by selecting inernet explorer from the menu or Open my computer and go to address bar and select CD Drive from the drop down menu. it will open. use a usb harddisk or flash drive to take the back up of your system.

Feb 15, 2010 | Computers & Internet

1 Answer

Blank cd's are not recognized by the Dell Inspiron cd burner


I would first try removing the device in the control panel, system, device manager and then reinstalling the driver. There may be a problem caused by a windows update. In general CD drives rarely go bad. If the CD works say for a music CD then it should work for blank cd. You may also want to check the CD type. If you accidentally used a DVD, that won't work and in some of the older CD drives, they may not handle every type of CD format.

Good Luck

Feb 02, 2010 | Dell Computers & Internet

1 Answer

DELL 0PTIPLEX GX280 DOES NOT RECOGNIZE THE CD DRIVE


Sounds like a bad drive. But if it was me I would open the case and check to see if all cables are snug in there place (ofcourse make sure it's unplugged from power). I have seen EIDE's work them self's loose just enough to make a hard drive or CD/DVD not work. Good luck.

May 31, 2009 | Dell OptiPlex GX280 PC Desktop

2 Answers

DVD writable media not recognized by drive... shows up as "Blank CD"


lol a blank DVD cant be opened directly in Win xp, you need to use a DVD burning tool... for your laptop did you check you the DVD-ram reads cd's also?

Feb 03, 2008 | LG GSA-H22N DVD±RW Dual Layer Burner

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