I have a GE side by side model # gss27rgmf cc. The food area is freezing, and the waterline appears to be frozen. Based on the answers given to similar problems n this forum, I am inclined to believe that the issue is with the damper. I am getting ready to order the necessary parts, I just want to make sure that this is really the problem, or that it could be something else entirely.
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I have Ge GSS25XSQA SS side by side and the food in the refrigerator drawers (crisper and meat) are freezing. Also the ice dispenser is frozen closed. The water dispenser still works. Want can I do to fix it. Would dirty coils have anything to do with this? Terry
yes.........unless the waterline from the house hookup ie--saddlevalve is plugged follow the waterline from where it hooksup turn to close all the way!!! then turn it back on see what that does for you because if the saddlevalve is hooked on the bottom of the waterline it could have gotten plugged over time
The waterline inside the door is frozen . Best way to thaw is .....1. open the door and tape the light switch down to keep the light off and the fan working . 2. tape plastic (trash bag , drycleaning bag..etc) over the entire freezer opening so the food will not thaw and the fridge will continue to work as designed . If possible 3. disconnect the water coupling behind the kickplate so air can enter , helping the door defrost cycle , or , leave the coupling connected and ocasionally walk by and press the water dispensor to see if thawed . 4. turn your freezer setting to a lower temperature ! to keep this from happening again .
if you can get ice but not water from the dispenser then suspect a frozen water line within the door . Check you get water to the connector at the bottom of the freezer door. Sometimes you can clear the blockage by connecting a steamer to the pipe but this will only be a temporary fix . If the pipe has frozen within 6 inches of the dispenser outlet then there is a heater mod that can be fitted WR49X10173