This stopped working after 1 week. You are supposed to push down to engage the blades and now it is just stuck, it appears to be stuck in the "down" possession, but nothing happens. The blades turn freely as does the mechanism under the cup that turns the blades.
There are two small little guides and i am wondering if they are somehow jammed. I've brushed over them and blown on them to try and free any coffee dust.
The two small little guides you refer to are a pair of switches that get depressed when the top is pressed down. In the top is supposed to be a plastic pin in the top of each one of the grooves. When both pins push both of the switches down (look like black dots) the grinder wil operate. The proper solution would be to replace the top.
Had same problem. You probably simply have coffee grounds stuck in the top of the cover so that the pins cant depress the switches. Try to push switches with pointed objects ic skewers at the same time. If the blades engage the switches are fine and simply not being depressed by the top
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The simple answer (and I'm not being obtuse) is, "as long as it takes." Many factors determine how long to grind for. The most irritant is "What kind of brewing method are you using?" If it's French press, ten seconds might be enough. For drip brewing using paper filters, 20 seconds is probably better. You probably would want to use a "burr grinder" for making espresso.
In the end, it's really a matter of trial and error, so have some fun with it, and ultimately you will find what works best for you.
I recently had this same issue - it turned out that the lock switch no longer engaged because the spring came out of alignment after the unit was dropped.
Chances are you have a similar issue. You can test this by using a small screwdriver to press down on the safely latch and then pressing the ON/OFF (careful of the blades!!). then you can easily fix it.
I suffered with a stuck grider unti for a long time and just solved the problem..... Remove the filter basket and through the front door look up twords the back left. You can see where the grinder unit sits. There is a slot area where you can stick a screw driver under the grinder unit and pry it up. Do this in a jiggling motion and make sure you are well under the grinding unit, doing so on the edge of the grinder unit underneath will not give you enough suface to work with, in fact you will just bend or crack the edge. Looking in from low on the front (kneeling on floor with unit on counter, worked for me) will let you locate where the screw driver or smal pry tool needs to go. Mine was stuck for a very long time and No amount of pulling or prying from the top would work, I made it pop out in a matter of seconds using this technique from the bottom! Good luck, I'm going to finish my cup of coffee now! :-) Steve
a little cooking oil on the shaft before you insert the grinder will help, spray on pam works well and is easy to do...
I may be having the same problem. My coffee grinder has had more leftover beans in it more and more this week, until finally today, possibly a quarter teaspoon passed through to the filter basket and the remaining beans were still very much beans. My first assumption was the blades.
Cuisinart CS says to pour hot water around the outside of the grinder, that didn't help me at all. I finally used 1 foot of cord (heavy string) and made a loop, putting one end around the base of the grinder blade and then hooked the claw of a hammer in the other. Then yank up on the hammer.