Question about Singer CE-100 Futura Computerized Sewing Machine

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I have tried to load the software on my laptop (Vista) at least 5 times and I am still getting the communication error check USB connection. HELP... I would really like to use the machine but at this point looks like the only thing I will be using it for is to sew. I tried the patch too... and the number on the singer webpage does not work...

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Go to www.futura-support.com and they can help you. there may be a glitch in the software. Good lucl

Posted on Sep 28, 2010

  • Beth Millar Apr 24, 2011

    First, there's a Windows 7 update available at www.Futura-support.com. Click on the lefthand side, then on CE100/150/250/350, etc, etc. Follow the directions CAREFULLY. First, be sure the uninstall ALL Futura software you've attempted to install and reboot your PC.

    If for some reason this doesn't solve you're problem, I've posted a set of instructions athttp://www.fixya.com/support/r8955271-us... that will allow you to run the software under XP on your Windows 7 machine. This is a bit more complicated a solution, but if you follow the instructions carefully, you should be fine. Try the Futura update first, though.

    Next,
    Make sure you're plugging the USB cable from the machine into a USB port in the BACK of your computer, not one of the front ports or a port on a USB hub. The cable and machine need more power than most of those ports provide, a technical detail that Singer doesn't realize. Good luck!

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