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We want replacement of new defective refrigeretor pls tell me procedure

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You make a warranty claim for repair via the manufacturers website first. They attempt repairs and if it can not be repaired it is replaced with an exact or equal or model. Since you did not mention make or model number I can not help you with what website to make your claim on. The warranty information should be with the Owners / user's manual your NEW refrigerator. It states exactly what to do for a warranty claim. You will need make, model date of purchase and installer information when you make your claim. Possibly even the purchase price. If it has not worked since the day of delivery you can go back to the retailer that sold it to you and demand they take it back and replace it. They may push for warranty repairs but I can tell you from personal experience any reputable retailer will work closely with you to resolve the problem on a NEW unit.

Thanks for choosing FixYa.

Kelly

Posted on Sep 28, 2010

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Posted on Jan 02, 2017

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