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Service error 931.01 printer dell 2330d - Dell Office Equipment & Supplies

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3 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: how to do a cold reset on a dell 2330d laser

931.01 servis

Posted on Sep 28, 2010

jas247
  • 844 Answers

SOURCE: Lex,ark Optra S1855 Service Error Msg: 931

Welcome to FixYa!

Solution 1.
If this is the first time the error has occurred, try turning the printer off.
Restart your computer.
Let the printer sit turned off for at least 1 minute before powering it back on.

Solution 2.
Make sure it is plugged straight to the wall and not through a surge device or power strip. Power strips and uninterrupted power supplies can cause a low amperage problem in your printer. This can trigger a printhead error (For Lexmark Printers) even if the printer has worked on this surge device for months.

If the printer continues to post a 930 Printhead Error, it thinks the wrong printhead unit is installed.
The printhead unit and possibly the laser cable or the engine/system board to this printer may need to be replaced.

The printer needs to be serviced for it requires personalized tools that prevents further damage to the printer which the only the manufacture has it.

Keep me posted if solution 1 or solution 2 resolved the problem.

Thank you for using FixYa.

Jas247

Posted on Apr 08, 2011

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