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I'm trying to update the software of my alcatel mobile phone with model OT 980, but when i try to open the external teleweb where i can software the unit, a warning message will pop up to my computer "NO HANDSET HAS BEEN DETECTED, PLEASE CONNECT THE HANDSET FIRST" where in the phone was already connected thru the data cable. I have already installed the requred driver for this. Hopeyou can help me.

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SOURCE: my phone wont connect to the computer

Okay,

for this problem, on your desktop right click on my computer and you will see your phone as on of the mass storage device and the other one is your memory, good luck

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uninstall the software then reinstall it....or change the usb cable

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statione1khi
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Posted on Feb 06, 2009

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SOURCE: Cant connect to computer via USB connection. Software wont open or reads no phone connected.

You probably have the USB selection set incorrectly on the phone. Go to Menu, then Connectivity, then USB, then select "Data Service". The should fix it.

Posted on Jun 09, 2009

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What do you want?
If you want to unlock your Alcatel OT-871 mobile phone from the network lock,I would suggest you to get an unlock code from http://www.mobile-unlocker.com/alcatel-ot-871/rs5wp9/ at reasonable price.

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Your problem is solved. Thanks...

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