Question about Brother MFC 6490CW InkJet Printer

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Impossible print with the black cartridge. the rest of the cartridges print fine. thanks.

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Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Posted on Sep 28, 2010

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2 Answers

How do I change the print cartridges?


  • Open the printer cover and prop it up with the support brace located on the right-hand side of the cover.
  • Remove the black FINE ink cartridge from its container and locate the protective tape. Gently remove the protective tape used to cover the print head nozzles and electrical contacts.
  • Insert the black FINE ink cartridge into the printer slot labeled "B." It will rest on a slight angle. Push the cartridge up and back until it clicks into place.
  • Repeat the process for the color FINE ink cartridge, placing it in the slot labeled "C."
  • Raise the printer cover slightly to loosen the support brace. Fold the brace inward and replace the cover to its closed position.
  • A green LED light will flash on top of the printer. In about a minute, the LED stops flashing and displays "1." Once the "1" appears, you're ready to print.
  • Mar 10, 2015 | Canon PIXMA MP210 Photo All-In-One Printer

    1 Answer

    How to install ink cartridge


    Dear Sir,

    Plz folow This step to solve your problem,

    1. Step 1 Open the printer cover and prop it up with the support brace located on the right-hand side of the cover. It's similar to the way a car hood is propped open.
    2. Step 2 Remove the black FINE ink cartridge from its container and locate the protective tape. Gently remove the protective tape used to cover the print head nozzles and electrical contacts.
    3. Step 3 Insert the black FINE ink cartridge into the printer slot labeled "B." It will rest on a slight angle. Push the cartridge up and back until it clicks into place.
    4. Step 4 Repeat the process for the color FINE ink cartridge, placing it in the slot labeled "C."
    5. Step 5 Raise the printer cover slightly to loosen the support brace. Fold the brace inward and replace the cover to its closed position.
    6. Step 6 A green LED light will flash on top of the printer. In about a minute, the LED stops flashing and displays "1." Once the "1" appears, you're ready to print.

    Thanks For Your Time,

    Apr 24, 2010 | Canon PIXMA MP160 All-In-One InkJet...

    1 Answer

    Have changed the black ink in the printer as it was displaying error code 4. It is now displaying error code 5! What does this mean. What should I do?


    Hi there,
    Error E5.
    Cause : The FINE Cartridge may not be installed properly or the Cartridge may not be the compatible with the machine.
    Action : Install the appropriate FINE Cartridge. If the lines are misaligned or the resulting output is not satisfactory, carry out the FINE cartridge Alignment.

    Replacing A FINE Cartridge.
    When replacing a FINE Cartridge, check the model number very carefully.

    The machine will not print properly if the wrong FINE Cartridge is used, or installed incorrectly.

    Black : PG-40 Black
    Color : CL-41 Color

    The FINE Cartridge PG-50 Black (High-Yield) and CL-51 Color (High Yield) are also compatible with this machine.

    Replacing A FINE Cartridge
    When a FINE Cartridge runs out of ink, replace it using the following steps.
    1) Ensure that the machine is turned ON, and then open the Scanning Unit. The FINE Cartridge Holder moves to the left.
    Pull the Scanning Unit Support down into place.

    2) Remove the empty FINE Cartridge.
    a) Push the FINE Cartridge carefully to avoid staining your clothes or the surrounding work area.
    b) Remove the FINE Cartridge.
    Important : * Handle FINE Cartridges carefullu to avoid staining your clothes or the surrounding work area.
    *Discard empty FINE Cartridges according to local laws and disposal regulations.
    Caution : Do not touch the transparent film, film cable, ink absorber (sponge part) or any metal parts.

    3) Prepare a replacement FINE Cartridge.
    Unpack a new FINE Cartridge and remove the Protective Tape.
    Important : * Do not reattach the Protective Tape once you have removed it,
    * Handle the removed Protective Tape carefully to avoid getting your hands dirty or staining the surrounding work area once you have removed it.
    * Once the Protective Tape is removed, do not touch the gold terminals of the FINE Cartridge or its nozzles. The machine may not print out properly if you touch the terminals.

    4) Insert the new FINE Cartridge.
    Black FINE Cartridge should be installed into the left holder and Color FINE Cartridge should go into the right holder.
    a) Insert a new FINE Cartridge on a slight tilt.
    b) Push the FINE Cartridge up until it clicks into place.

    5) Close the Scanning Unit.
    Lift the Scanning Unit slightly and put the Scanning Unit Support back to its original position,
    Then close the Scanning Unit.
    The FINE Cartridge Holder moves to the right.
    Note : IF the straight line is misaligned or the FINE Cartridge position is misaligned, align the FINE Cartridge position.
    Important :
    * To maintain optimal print quality, we recommend that you use Canon brand FINE Cartridge. Replenishing ink only is also not recommended.
    * Replace the FINE Cartridge runs out of ink, replace the FINE Cartridge with a new one immediately. If you replace it with the FINE Cartridge that has previously been removed, the machine may not print properly due to clogged FINE Cartridge nozzles. Furthermore, the Low Ink Warning dialog box which advices when to exchange the FINE Cartridge will be inaccurate.
    * To maintain optimal print quality, use up all the ink in the FINE Cartridge within six months of its first use. (We recommend that you note the date that the FINE Cartridge was installed in the machine.)
    * Color ink consumption may occur even when black-and- white or gray-scale printing specified.
    Color ink is consumed during Cartridge cleaning, which is necessary to maintain the machine's capabilities.

    Aligning The FINE Cartridge
    If ruled lines are misaligned or a printout is unsatisfactory, FINE Cartridge Alignment is required,

    * Aligning the FINE Cartridge
    1) Press [Maintainance] repeatedly until <P> appears.

    2) Press [Black] or [Color].
    The machine prints the head alignment sheet.

    3) Beginning from Column A on the printout, enter checkmarks in the patterns that have the most solid image.

    4) Load the checked sheet on the Platen Glass.
    When loading the checked sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the Platen Glass.

    5) Press [Maintainance] repeatedly until <U> appears.

    6) Press [Black] or [Color].
    The machine scans the pattern and aligns the FINE Cartridge automatically.
    Note : If you select <L> in step 1, the machine prints the current FINE Cartridge Alignment setting.

    Hope this helps.
    Please rate my response
    Thanks.
    Have a good day.

    Dec 07, 2009 | Canon PIXMA MP150 All-In-One InkJet...

    1 Answer

    I bought a refilled black ink cartridge for my


    Replace color cartridge.Printer can't print without color cartridge.In your case the color cartridge is failed.

    Nov 24, 2009 | Canon PIXMA iP1600 Printer

    1 Answer

    I have a Samsung CLP-300N laser printer. I replaced the black cartridge about a month ago and now everytime I print, the left side of the page prints very lightly (barely visible) while the rest of the...


    You have to call the service, because developer is broken. The Toner cartridge is ok. Don't buy another one. The service tecnician updates the Firmware and replace the black developer.

    Oct 22, 2009 | Samsung CLP 300 Laser Printer

    2 Answers

    Xerox Phaser 6125 Color Printer


    I called Xerox and it seems that it's because the imaging unit is defective. They are seeding me one free of charge. Hope you can do the same...

    Sep 20, 2008 | Xerox Phaser 6125 Laser Printer

    2 Answers

    Replaced the black ink cartridge and it comes up no printer cartridge.


    As suggested a couple of minutes ago, with a fresh cartridge installed, disconnect power (unplug) and let the unit rest for an hour or so and then reconnect it.
    This may clear an internal error register.

    Apr 21, 2008 | Lexmark X1270 All-In-One InkJet Printer

    1 Answer

    Hp f380 with Visa OS not printing black


    when ready to print go first to where it says PREFERENCES click there , and then slect BLACK CARTRIDGE ONLY ,just to be sure that is not the cartridge ,fun a print , see what happens. hope this helps

    Apr 01, 2008 | HP DeskJet F380 All-In-One Printer

    1 Answer

    Lexmark X1195


    I re-cleaned cups and wiper between cups with syringe and meth. spirits. Also realised that the cartridges that I had tried that hadn't printed could have melted the jets, so found an old one , filled it right up, then withdrew at least 2cc with refill kit tools. Prints fine now.

    There was a lot of sticky ink residue on the wiper (what I assume the strip between the two rest cups is) that could have blocked jets.

    Mar 13, 2008 | Lexmark X1195 All-In-One Printer

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