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Posted on Sep 28, 2010
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The printer keeps saying that the MPF tray is empty but is full of paper??

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5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Jul 28, 2010

SOURCE: dell 5100cn won't recognize mpf tray

Go to the printer web page by entering the IP address of the printer in an Internet Browser.
click Printer Settings menu entry
If the Substitute Tray value is not MPF Feed, click on the Printer Settings tab
Set the Substitute Tray value to MPF Feed
Click the button Apply New Settings, it will request the admin id & password for the printer.

In trying to resolve this issue, initially I set the Tray Settings to Panel Specified from Driver Specified at the printer's panel. Since the issue was resolved with this set, I just left it that way.

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Anonymous

  • 78 Answers
  • Posted on Feb 15, 2008

SOURCE: Dell 3010cn Not Picking from MPF

When you go to print are you selecting the MPF as the location to print? I have the 3110cn and you must manual select that you want it to print to the MPF.

Anonymous

  • 69 Answers
  • Posted on Nov 12, 2008

SOURCE: Dell 3100 CN printer...message on printer reads load tray

Cycle Power on the Printer

  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart




Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Anonymous

  • 2120 Answers
  • Posted on Jan 05, 2009

SOURCE: CLP-500N Paper Tray error

It wants you to put paper in the multi-purpose or pull down tray 1 assembly.

Anonymous

  • 53 Answers
  • Posted on Apr 27, 2009

SOURCE: printer does not recognize that there is paper in the tray

Using the printer panel; you need to change tray paper size from a4 to letter or the size you are using to print on.

  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper size, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.

An astrick will appear to the right of the size paper that the printer currently has selected.

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My dell 2335dn error message says "MPF tray empty" what is the problem?
It's looking for an alternative paper size from the MPF (multi purpose feeder) because it thinks the size you need FOR THE SPECIFIC DOCUMENT BEING PRINTED is not available in the default feeder. You can bypass this behaviour see here on page 73
ftp://ftp.dell.com/Manuals/all-products/esuprt_printers_main/esuprt_printers/dell-2335dn_User's%20Guide_en-us.pdf
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OKI3640e only prints from the MPF tray, even though you select another tray when printing. Also in the printers menu in tray configuration I can't select a specific paper size to a tray...
you may have to make another tray the default tray
then you select the paper size to print on and put the size paper in the default tray
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It says load mpf plain paper, but there is paper in both trays, and it wont print my document
Check to see if the settings are pointing to the MPF paper feed, if it is then you can either change the settings to point in the direction of tray one or tray 2. If its not, then you have to open the front and single feed the paper..
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Aug 25, 2010 • Dell 3130cn Color Laser Printer
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MPF is refering to Manual Paper Feed or bypass tray. This tray should fold down to enable loading of paper. It is mostlikely above tray 1.
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Dell 1815 All in One Printer Says No Paper When Paper is Full
Most likely the printer is asking for paper in the Manual Printer Feeder (not the tray). Try put paper in the MPF.

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Dell 3000cn keep getting load mpf when i try to print but there is paper in the tray. how do I get it to recognize the paper. I've changed nothing on the computer but this just started to happen! please...
I have a Dell 3010n myself, and a few times I did run into that "Load MPF" issue.
1.) Before printing a document, please check and see the properties. i.e. Kind/type of paper, which tray, or if printing envelopes or any other document than a regular 8 x11 paper. Putting all the tray and paper type selection on "Auto" can be very helpful.
2.) On the printer itself, there is a menu button where you can configure the type of paper, i.e. regular 20 llb. copy/print paper, glossy photopaper, thicker paper - after you place a fresh load on the paper tray and slide it in, usually it will ask you which type of paper you just loaded. Make sure it is the same settings as the document that you are trying to print: i.e. if document settings on computer was set to print on photopaper and you have regular paper on the tray, the printer will do a "Load MPF".
The paper sensor on it is amazingly (for a Dell, that is) sensitive and it can differentiate across a lot of paper types/thickness. If you have several computers and user across a network, and there are several paper-type settings done on the printer itself, this "Load MPF" issue will present itself more often.
In my case, it's simply because the person who recently changed the paper-type to glossy cover paper from some user who previously printed to a transparency forgot to revert MPF/Tray 1 to regular copy/print paper. Most cases, the printer setting on the PC has been left to print on to a transparency by default, so even if I stack the tray with copy paper to the hilt, it still will do "Load MPF".
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Jul 25, 2009 • Dell 3010cn Laser Printer
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A dell 3010 which prints fine from webpages etc. but refuses to print from out look and says load plain mpf 024-969 when there is paper in the machine which it was previously happy to print on.... very...
Outlook's printer options are set to load paper from the Manual Paper Feed (mpf) instead of the regular paper tray.

In outlook, select file->print and look for the printer properties button on that dialog box.
Select the paper tray you want to use (or simply uncheck "MPF" or "Manual Paper Feed") and hit OK.


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Jun 14, 2009 • Dell 3010cn Laser Printer
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Dell 5100cn won't recognize mpf tray
Go to the printer web page by entering the IP address of the printer in an Internet Browser.
click Printer Settings menu entry
If the Substitute Tray value is not MPF Feed, click on the Printer Settings tab
Set the Substitute Tray value to MPF Feed
Click the button Apply New Settings, it will request the admin id & password for the printer.

In trying to resolve this issue, initially I set the Tray Settings to Panel Specified from Driver Specified at the printer's panel. Since the issue was resolved with this set, I just left it that way.


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Nov 01, 2008 • Dell 5100cn Laser Printer
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Printing Labels
The MPF is simply the "Manual Paper Feed".
Your printer is set by default that the MPF paper type is "plain paper". Since you are telling the printer that you are trying to print lables, the printer is simply telling you that you need to load the MPF with lables.

If you say "ok", the printer sould continue and print the lables.

If you only print lables, the you can change the default paper for the MPF tray to "lables", and then you will no longer be prompted to load the tray.
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Sep 25, 2008 • Dell 5100cn Laser Printer
2helpful
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3010 dell color laser
Ok,

I've went around and around with the same problem (bug) and finally found a solution. Here is the deal. You have to exactly match the settings for the MPF tray in the aplication softwares to the MPF tray settings set from front panel on the printer.

I found this problem when trying to print on gloss paper. The MPF tray had to be set for "Coated 1 Side 2" in both the application and on the front of the printer.

Lets say I'm printing a Word Document. Go to file, print, select the Dell printer, then select properties, select paper tray, set paper source to MPF, set MPF settings to ""Coated 1 Side 2". Click OK.

Now do the printer setup. From the front panel on the printer.
Press Menu, press the down button to Tray Settings
Press center button to select.
Display now asks for paper type. Press center button.
Displays MPF. Press center button.
Push down button until you see Coat1 Side2
Push center button to select.
Press Menu to exit.

I only print on gloss so I have to set the MPF tray to Coated 1 Side 2. I was told this slows the feed and that is needed for coated papers. Now you could probably use another setting as long you set both the MPF tray in both the application and the control panel to match exactly.
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Aug 19, 2008 • Dell 3000cn Color Laser Printer
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