Question about Fujitsu fi-5530C Scanner

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The scanner wont scan.. it says the scanner is out of paper

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  • Fujitsu Master
  • 17,129 Answers

Remove your scanner from the PC and uninstall the software. Now reinstall the software and connect the scanner to be detected and installed. Check scanner properties to see the settings.
If the fault stays get intouch with Fujitsu dealer.

Posted on Sep 28, 2010

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Posted on Jan 02, 2017

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Epson gts50 wont stop scanning until paper jam occurs


I just started having the same issue. However, I don't think the problems was understood. You can one sheet of paper; that's all you need to scan. The scanner will not stop until it has cycled through 8 scans and which point it will then prompt that a e1: Paper Jam has occured. You can hit ok and still safe the document, but it is annoying have to go through the cycles or hit cancel to stop the cycling (at which point you can then still save the scan). I believe Alan and I are both looking for a solution to resolve the issue.

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Irrespective of the position the tray has to go down on powering on. There is HP (Home position) sensor for the paper tray, under the tray. Check if it is okay. Also in the middle of the paper tray, there is a paper sensor, clean this with a damp cloth so that the does not 'assume' there is paper. If the scanner has paper, it will not go down.
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Hello

This is a flatbed scanner. Since the paper is aligned to the sides of the scanner the problem could be two things:

- The paper guides on the sides of the scanner are not accurate to the scanning path

- The scanning bar is not moving parallel to the sides of the scanner (one side is slightly ahead of the other side).

I had a similar flatbed scanner and the paper guide was off about 1/16" - so all scans were either tilted or I had to manually move the paper on the glass to correct.

HP do have directions on how to maintain your scanner - http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=125&prodTypeId=15179&prodSeriesId=3236371

- but it does not include any info on how to re-calibrate it. So it would appear that this is something you will have to manually correct.

Download and print out something with a grid or ruler measurement on it. This site has some examples - http://www.imaging-resource.com/PRODS/HPPSS/PSRESV.HTM

Align the page normally and scan it with your scanner, print the results. Compare the scanned print to the normal page and adjust the paper accordingly on the scanner.

Once you have the new location for originals on your scanner, take some construction paper or poster board and trim out pieces to tape or glue to the glass of the scanner to form a new paper guide.

While a calibration tool would be better, this method will definitely work.

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you will need to open it to remove this piece of paper.

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The scanner wont scan, everytime i add papers it will act like its about to scan but then says there is a jam.


These scanners have multiple sensors, that can check if there is a double feed or paper jam. May be one of them is faulty or a small piece of paper is stuck there. Remove/clean this and the scanner will be fine.
S. Mohan, Chennai, India

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1 Answer

I620 scanner


Is the scanner scanning normally otherwise? Try scanning a printed matter with white background and if it is okay, then the streaking may be because of excess brightness chosen. Check if the paper movement is at constant speed. If it is smooth paper, it may slip and the same area may scanned again, appearing like a streak.

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1 Answer

Why does the scanner hesitate when feeding the paper through the scanner and gives a scanned double image at the top of the page?


Is there a gear grinding noise associated with this? If so, call your local dealer for service. If not:Clean all the rollers you can reach with a cloth dampened with alcohol. Check for any obstructions in the paper path like torn paper, heavy toner buildup on guide plates or the edges of the scanning glass, or any paper guides obviously loose or out of place.

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