Question about HP Officejet 5610 All-In-One InkJet Printer

1 Answer

Hi there, When I am about to scan, I click HP Solution Center, a pop-out window says "No HP devices have been detected, HP Solution Center will close now." How to solve this? Thanks & Best Regards

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,679 Answers

Hi,

This means there are few HP files missing that connects your printer and PC for scanning.

First, Make sure you are able to make copy from the printer in standalone mode.

IF yes, there are 2 ways you can fix this issue. One would be to follow the steps given in the link below and other the manual steps if you are good in computers

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02468684&cc=us&lc=en&dlc=en&product=441125

Or

1. Disconnect the USB Cable from PC
2. Run the Software disk of HP Printer and click Uninstall
Or
Open Control panel and open Add/remove programs ( or ) Programs and features and delete the HP Printer software drivers that you find ( Do not try this if you are using HP computer or laptop )
3. Click on Uninstall option
4. Restart the PC
5. Download the latest drivers from HP Website and start the installation
[ CONNECT THE PRINTER ONLY WHEN THE SOFTWARE PROMPTS YOU TO ]
to download the latest software drivers for your PC, click on the link below choosing the operating system you are using.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&lc=en&cc=us&dlc=en&lang=en&cc=us

If you are not able to make copy from standalone, Check if the Ink level and make sure the printer is aligned.


* Please rate this answer with thumbs up and comment if answered to your satisfaction

Posted on Sep 28, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Scan note working (Hp Laserjet M5035 MFP)


Hi,

Lets check whether windows detects your scanner

Right click My Computer > Manage > Device Manager

Under Device Manager check Imaging Devices

If there Double click Imaging Devices and check the device under that. If you find your scanner there .Then the scanner is installed properly

Now Lets try a test scan

If Windows Xp do this .
Click start > Run > Type wiaacmgr.exe press enter key
Now take a test scan

If your windows is vista / win 7 then
click start > All programs > accessories > Run
on Run window > Type wiaacmgr.exe press enter key
Now take a test scan


Hope this would work

Please rate me if you are satisfied with my answer

Mar 20, 2011 | HP LaserJet M5035 MFP Printer

1 Answer

Scanning with an Officejet J3680


Hi,
Click Start , and then click Run .
In the Open text box, type msconfig , and then click OK .
In the System Configuration Utility window, click the Startup tab.
Search the list for HP Digital Imaging Monitor . tick the box.

If HP Digital Imaging Monitor is not on the list,
the driver was not correctly installed and You need to reinstall the software.

Open HP Solution Center with one of the following methods.
On the Windows desktop, double-click the HP Solution Center icon

On the taskbar, click Start , click All Programs , click HP , and then click HP Solution Center .
If more than one HP device is installed, click the tab for the All-in-One product.

Click Settings .
Click Scan Settings and Preferences .
Click Scan to... Setup .
Click the Destination List tab.

NOTE: Depending on the computer performance, it can take several minutes for the
Front Panel Destination List to populate after you turn on the printer or computer.
If the Front Panel Destination List contains valid scan destinations,
you need to reinstall the software.
If the Front Panel Destination List is empty, continue with this procedure.
Click each program to include on the Scan To list.
Click the Add arrow.
Click OK .

Scan a document using the Scan To button on the front panel.
If the scan fails, try to scan using the HP Solution Center Scan button.
If the scan still fails, re-install the software.

Hope this helps
Ric.

Apr 17, 2009 | HP J3680 Officejet All In One Printer

1 Answer

HP Solution Center No HP Devices Detected


Try this

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET F2100

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

Jan 03, 2009 | HP Photosmart C8180 All-in-One InkJet...

1 Answer

No HP devices detected. HP Solutions Center will close now.


when it hangs,right click the task bar and open task manager and from the process tab stop the file wrapper.
In device manager click on view and select show hidden devices.
U will see and imaging device keep updating it and

Oct 22, 2008 | Office Equipment & Supplies

1 Answer

HP Officejet J5750 can't scan,fax from PC and no HP devices detected error


This issue is common with every HP scanning software used with Windows OS which have a firewall running.

If you would try the following:

- check the task bar if HP digital imaging monitor is up and running
- if not, go to C:\program files\hp\digital imaging\bin and double click the file HPQTRA08.EXE
- now the monitor should run
- if not, pls reinstall the software (*)
- if yes, pls try to open HP solution center

- if solution center starts, pls try to scan or to fax
- if successful, no other steps are required

- if faxing is not successful, check in the printer folder, if you find a HP <device name> series fax entry
- if you cannot find it, unplug the printer and delete the entries in both the printer folder and scanner folder
- also run the software CD and start the uninstall_l1.bat and uninstall_l2.bat in the util\CCC on the CD (if 64 bit OS, the run the 64 bit versions)
- restart the PC with the loaded CD
- replug the printer and let it be reinstalled

(*) For a clean reinstall it is recommended to contact HP support. They know the best way to leave a clean system on the PC.

Hope it helps.
Henning

Oct 20, 2008 | Office Equipment & Supplies

3 Answers

Can not scan to computer


hi,

below are the steps that i want you to follow. The "NO SCAN OPTIONS" refer to the absence of options when you try to scan using the printer button your printer. However, if you are going to scan from the SOlution center installed in your computer, it will scan without any problem.

Step two: Populate the destination list The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.
  1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
    • On the Windows desktop, double-click the HP Solution Center icon.
    • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
    If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
  2. Click Settings .
  3. Click Scan Settings and Preferences .
  4. Click Scan to... Setup .
  5. Click the Destination List tab.
    NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.
  6. If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
  7. Click each program to include on the Scan To list.
  8. Click the Add arrow.
  9. Click OK .
  10. Scan a document using the Scan To button on the front panel.
  11. If the scan fails, try to scan using the HP Solution Center Scan button. If the scan still fails, please let me know.

Thank you so much.


adonscott

Jun 02, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Hp 2700 series all in one printer scanning issues


Hi .
Let me first explain that the scanning softwareis seperately loaded into the computer which is called as Digital Imaging. Try the step below:
1. try scanning from scanners and cameras - 2 errors might pop up if it does not scan - an error occurred communiating with the scanning device / no HP device detected.
2. start - programs - locate for a software loaded called HP Solution Centre / HP Director.Open the software if loaed and try to scan from there. If its not loaded then insert th installation cd and click on Install more software - full.
3. In HP solution Centre / Director click setting - scan settings - scan to ..... setup - see that both the columns of front panel and available destination list should be having some icons into it (you can add and delete from any column as desired - but none should be empty)
Click the link below to ssist you with relevant troubleshooting -

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=40990&lc=en&cc=us&dlc=en&product=420428&lang=en

If none of the above work then try uninstalling and re-installing the printer software all over again

Apr 13, 2008 | HP Photosmart 2710 All-In-One InkJet...

3 Answers

Scanner


First check whether you are able to scan from hp solution center.

then check whether you are able to scan from ms paint.

to check: open paint, click on file-->from scanners and camera.
if it is scanning then proceed to the following steps or else uninstall the software and reinstall it



Step 1:

  1. Click Start .
  2. In the Start Search text box, type msconfig and press Enter .
  3. On the User Account Control window, click Continue . The System Configuration Utility window displays.
  4. Click the Startup tab.
  5. Search the list for HP Digital Imaging Monitor . If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Proceed to step three to uninstall and reinstall the software.
  6. Select the HP Digital Imaging Monitor check box.
  7. Click Apply , and then click Close .
  8. Click Yes to restart.

Step 2:

    1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
    2. On the Windows desktop, double-click the HP Solution Center icon.
    • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
    1. If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
    2. Click Settings .
    3. Click Scan Settings and Preferences .
    4. Click Scan to... Setup .
    5. Click the Destination List tab.
  • If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
  • Click each program to include on the Scan To list.
  • Click the Add arrow.
  • Click OK .
  • Scan a document using the Scan To button on the front panel.
  • If the scan fails, try to scan using the HP Solution Center Scan button.

  • If the above steps doesnt solve your problem, please uninstall the software and reinstall it.

    Mar 14, 2008 | HP PSC 1610v All-in-One Printer

    1 Answer

    My scanner always scans with blurry lines across scanned images from it


    Hi,

    I believe that you are trying to scan via HP solution center.
    Did u tried scanning from Scanners and Cameras in control panel, and did u notice any lines?

    If u get the same lines, we have to remove the USB Composite device and imaging device drivers.

    1.Right click on MY computer ->Properties->Hardware->Device manager.

    2.You will get Device manager window popping out.

    3.Check for Imaging Devices, click on + sign, then u will see "hp photosmart c3100" right click on it and click Uninstall. Then, Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

    4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HO DESKJET F300)

    5.Disconnect the USB and reboot the PC.

    6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

    7.Try scanning.Please let me know after following the steps!

    Feb 09, 2008 | HP Photosmart C3135 All-In-One InkJet...

    Not finding what you are looking for?
    HP Officejet 5610 All-In-One InkJet Printer Logo

    53 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    kakima

    Level 3 Expert

    102366 Answers

    Ben Johnson

    Level 3 Expert

    685 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...