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Canon HG10 camcorder

Wont allow connection to PC without Corel's activation number, but wont accept my password and telephone helpline is closed until Tuesday. How frustrating!! No reply to e-mail requesting new password.

e-mail address marikav@ntlworld.com

Hope you can help.
Marian Kavanagh Fareham, Hants

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You have to provide more information about the PC. What model PC and if you are trying to connect it to a video card, what video card. What program are you trying to use to record from your video camera? I do not understand what Corel has to do with it. Is it a Corel program you are trying to use? In some cases, if you are using XP and go to My Computer, your video card or camera may be displayed, as happens when you connect a web cam. If you click on it, a window should open and you should see what your camera is displaying.

Posted on May 24, 2008

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