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I have a telstra zte F165 mobile that is now showing FTM in the signal area. I am unable to use the mobile or get any of my contacts from the phone or sim. I only want to retrieve the contacts. Can anyone help

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Hello,

There are different two ways of solving this nature of problem carefully off the phone for some time then on it after some time if the problem remain then make use of your USB cord to retain the power of the phone connected to the computer check on my computer (data) to copy your date in the phone

But on the numbers in the SIM remove the sim and then replace it another phone then you will be able to retrieve the date in the SIM .

Hope this help the problem?

thank you and thanks for using fixya.

Posted on Sep 28, 2010

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--------------------------------------------------------------------------------
My ZTE F102 phone is gone in to FTM mode & says No service for some reason & I don't know how to solve this,
I'm in UK & on 3 network,
Please reply with solution asap
Thank you

jbjasoos
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#2 10-12-2009, 10:14 PM
pav
3G Forum Moderator Join Date: May 2004
Posts: 4,560


Re: ftm mode on ZTE F102
.......................................................................................................................................
I have this problem also! Does anyone have any idea how this can be resolved?!
Cheers.

Einsteinsquared
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#7 15-02-2010, 10:43 AM
ben10
3G Forum Member Join Date: Feb 2010
Posts: 1


Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
i am also experiencing this problem. can someone please instruct me on how to get my phone back to its normal mode, or why it is in this "ftm mode."

ben10
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#8 15-02-2010, 01:26 PM
HowardHopkinson
3G Forum Member Join Date: Feb 2010
Posts: 72


Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
I suggest you contact customer services.
There doesn't seem to be much info about your problem, other than many people seem to have it.
__________________


HowardHopkinson
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#9 02-04-2010, 12:48 PM
yodayoda
3G Forum Member Join Date: Apr 2010
Posts: 2


Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
I had this problem, first there was no signal in a busy city center. I took out the battery and replaced it. Then occurred a white screen with ftm in red letters, all the menus worked but no signal and couldn't access memory card. I thought it was some kind of security lock and took it to the 3 store. The manager claimed he had never seen this error, and should speak to customer services as they would know what to do. I spoke on phone to customer services. They kept me on hold for quite a while, they eventually said it was a zte handset manufacturing error and if i send in the phone they will fix it free of charge. After a lot of wangling they also said they would give me £5 free credit for my time wasted. I sent it in.
I got a letter back, very quickly. they claimed there was liquid damage to the phone, and so it is not covered by warranty. (this is a blatant lie!) If they did not hear from me in 14 days they would send back the phone and i would have to pay £20 for service charges! or they would offer me a refurbished handset at a discounted price. I recieved no further communication from them.
I had to buy another handset. They had not added the £5 they said they would.
I phoned them. They transfered my call to 6 different sections. keeping me on the phone for over 45 minutes. They said i needed to sign up to a 3 contract. (i am on pay as u go) I laughed at this. They refused to call me back. I eventually convinced them to call me back. They said the section dealing with my problem was closed and they will call me back tomorrow. The Indian call center staff were surly and quite frankly rude.
I await there call.

yodayoda
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#10 25-05-2010, 02:51 PM
yodayoda
3G Forum Member Join Date: Apr 2010
Posts: 2


Re: ftm mode on ZTE F102
--------------------------------------------------------------------------------
well, they did call back, 1 hour late. The guy immediately put me through, without any explanation, to a mobile phone repair center in scotland, which does not actually deal with '3'.
I was incredulous!
a complete waste of time. not only unhelpful but willfully obfuscating.
i gave up, was too stressful to deal with these 'people'.
my advice - go with another provider.

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