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I have a pap2 device with green light in ethernet and green light in power and no light or dial tone in phone line 1 or 2 please help it says 192.168.1.255 ip but wont open... please help

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To open the router you have to telnet 192.168.1.255. Then login as admin. If you have not changed then the login ID and the password are admin for both.

Posted on Sep 28, 2010

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I just installed a replacement At&t EP 5962 2 line, answering answering device telephone. Line 2 does not get a dial tone. I installed it into proper / same as before outlets and both lines light...


There may be damage to the wiring of line 2 (either in the building or on the phone). Are both lines wired to one jack or are they separate? Do you have any other jacks that have line 2 connected (preferably as single line jack) in the building?

I like to use an old single line corded phone that does not use a power adapter. (As long as the EP5962 corded base will work without power (POTS), it might work for the tests below. You might want a simpler phone to carry around.)

If the lines have separate jacks, try switching line 1 and line 2. (Connect your Line 2 jack to the Line 1 input on the phone and vice versa.) If line 2 doesn't give a dial tone when connected to line 1, see the next set of tests. Otherwise, contact AT&T if the phone is under warranty. These phones are not meant to be user-serviced. Alternatively, plug in a different phone to the line 2 jack to test for dial tone.

Next move to another jack with line 2. Check if you have dial tone at that point. (If you do, you know the problem is at the first jack or the wiring to the jack.)

If there is no dial tone at the next jack or you do not have another jack for the line, find where your telephone service comes in. Open the service box and determine the type of connections in the box. If you are lucky, you will find RJ-11 jacks for the incoming service. Plug in your test phone and check for dial tone. If you have no dial tone or can't check the service, then contact your telephone company. They will test your line and fix it free if the probIem is outside.

If you have a dial tone, then it's an inside wiring problem. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

You may want a professional to check the wires inside the walls. Your phone company will fix problems for a fee.

Damaged DSL filters on one line could be the cause. Similarly certain animals may have chewed on the specific wires somewhere in the line.

I hope this helps.

Cindy Wells

Jul 23, 2011 | AT&T EP5962 Phone

1 Answer

The tel 1 and 2 buttons are flashing green along with stand by. The phone line has no dial tone and its busy when we call the line..


When the tel light blinks this indicates that the line is in use. To trouble shoot this issue you will need to connect a phone directly to the tel 1 port of your modem. If you have dial tone when directly connect that means that there is an issue with the internal wiring of the home. If you still do not have any dial tone with the phone directly connect than there is an issue with the modem and it needs to be replaced.

I hope that information above has helped is some way.
If possible please rate this solution.

Aug 25, 2010 | Arris SURFboard SB5120 Modem

1 Answer

Pap2 phone adapter


did u have balace in your pep2 line if u not have balance then its will be happen or ur account has been deactived

Oct 08, 2008 | Linksys PAP2T

1 Answer

Delay ring tone


after dial phone no. just dial # for quick ring tone and for good sound quality just choose preffered code g723 and save it. Hope you will get solution

Mar 10, 2008 | Linksys PAP2 Network Management Device

1 Answer

Fax thru pap2


NOTE: Set the following parameters under Line 1 or Line 2 tab, depending on what Line the fax is registered to.
Step 1:
Access the PAP2’s web-based setup page.
Step 2:
Once the PAP2’s web-based setup page appears, click Admin Login then click switch to advanced view.
Step 3:
Click Line 1 or Line 2.
5185-003.png Step 4:
Look for Network Settings set Network Jitter Level to high.
5185-005.png Step 5:
Go to the Audio Configuration section and set Silence Supp Enable, Echo Supp Enable and No Echo Canceller to no. Set FAX Passthru Method to NSE, FAX Passthru Codec to G711u and Use Pref Codec Only to yes.
5185-007.png Step 6:
Go to the Supplementary Service Subscription section and set Call Waiting Serv and Three Way Conf Serv to yes.
5185-009.png NOTE: If the above settings did not work, please power down the PAP2 and power it on after 30 seconds.
Step 3:
Click Line 1 or Line 2.
5185-003.png Step 4:
Look for Network Settings set Network Jitter Level to high.
5185-005.png Step 5:
Go to the Audio Configuration section and set Silence Supp Enable, Echo Supp Enable and No Echo Canceller to no. Set FAX Passthru Method to NSE, FAX Passthru Codec to G711u and Use Pref Codec Only to yes.
5185-007.png Step 6:
Go to the Supplementary Service Subscription section and set Call Waiting Serv and Three Way Conf Serv to yes.
5185-009.png NOTE: If the above settings did not work, please power down the PAP2 and power it on after 30 seconds.

Nov 30, 2007 | Linksys VOIP VONAGE PHONE ADPTR 2-PORT...

1 Answer

No Dial Tone


If you are sure that both cords are good (use another phone to test), make sure the Speaker button light is off. If both lines stay lit up when the phone is on the hook, your phones has problems. Can't help you there.

Hope this helps, and please rate my advice.

Nov 24, 2007 | RCA 25202RE3 Corded Phone

5 Answers

My intercom button flashed red to green. When I push a line button, I get a two-tone beep but no dial tone. I changed the internal 9 v battery. I unplugged the phone and waited, then plugged it back in....


Each telephone must be connected to line 1 and line 2 for
proper operation. The remaining lines 3 and 4 may — or may not —
be connected to each station as you desire. First plug in the battery, then the phone lines (1 & 2 are mandatory), and third the power cord. If your intercome LED is blinking red and green, then press: STORE IN, followed by "INTERCOM" followed by a free intercom# (i.e., any of the memory buttons 1 through 16 not already assigned to another telephone set). Then wait for the phone to go through its initiation sequence during which it searches each of the four possible lines. After that concludes, you should get dial tone on your active lines. :-) Marco

Aug 29, 2007 | GE 2-9450C Corded Phone

2 Answers

Remove power cord with no backup battery


Each telephone must be connected to line 1 and line 2 for
proper operation. The remaining lines 3 and 4 may — or may not —
be connected to each station as you desire. First plug in the battery, then the phone lines (1 & 2 are mandatory), and third the power cord. If your intercome LED is blinking red and green, then press: STORE IN, followed by "INTERCOM" followed by a free intercom# (i.e., any of the memory buttons 1 through 16 not already assigned to another telephone set.) Then wait for the phone to go through its initiation sequence during which it searches each of the four possible lines. After that concludes, you should get dial tone on your active lines. :-) Marco

May 17, 2007 | GE 2-9450C Corded Phone

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