Question about GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

We have 15 month old side by side GE GSHF5PGXAEBB. In the last week we have woken up to find the fridge temp warm, one day it was 54F and the other 45F. Both times the fan kicks in sometime in the morning and the temp is correct by noon. We had a repair guy out and if course all was running well when he checked it. After the second time he suggested replacing the "board". He seems uncertain that this will fix the problem and is offering no other options. What should we do?

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  • lsh3 Sep 28, 2010

    The model is:
    GE® ENERGY STAR® 25.4 Cu. Ft. Side-By-Side Refrigerator with Dispenser
    Model #: GSHF5KGXBB

    No there is no clicking. The repair guy said this model doesn't have a defrost timer. When I booked the apointment the lady from the repair company said that it could be a timer malfunction. I am not sure if it is a misunderstanding or if the repair guy doesn't know what he is talking about. He did mention the compressor but said it seemed to be working fine.

  • lsh3 Sep 28, 2010

    Thanks for the advice. It is better to know more about why we would replace this part. Our repair guy was saying things like, "we can throw new parts at it and hope it solves the problem". This answer actually explained why the "board" was the logical fix and made me feel more confident in spending my money on it.

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  • GE Master
  • 43,501 Answers

Hi,
I am a bit confused because the model number listed seems to come up as a dishwasher and not a refrigerator...
So I cannot look to see exactly what you have for a defrost control on the particular refrigerator...
But the bottom line is that your defrost control is not working properly and the unit is sticking in the defrost mode too long causing it to get warm and then eventually it will come out of defrost and then cool down...

I assume that you do not hear any "clicking" like the compressor is trying to start and does not....if so then you have other issues...contact me back and I will go over them...

heatman101

Posted on Sep 28, 2010

  • D. Floyd Kolb
    D. Floyd Kolb Sep 28, 2010

    From what you are saying then I would go with the "board" ... on this model it also controls the defrost cycle...I would believe the guy who came and looked at it...If sure that the difference between the lady and the guy was just like you said a misunderstanding...for years timers controlled the defrost, but many of the newer units are controlled from the board now...

    And if the compressor is working then it is pretty much narrowed down to this board...

    heatman101

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