Question about Ecoquest Fresh Air Air Purifier

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I have SYNAIRG4 ....digital readout said 'perform cleaning'....I did....to out filters washed and replied, put in new ceramic plate...restarted it.....digital read out...'perform cleaning'.....what now? I don't have operators manual

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The metal contactors and the wire spade connectors get pretty corroded and can cause continuity problems . I have had to replace those spade connectors and clean the metal contactors with emry sand cloth. Another trick is to soak the plate in ammonia to reduce the corrosion present on the grids

Posted on Sep 28, 2010

Testimonial: "thanks..will try these tips"

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Fresh air yd-700a e001 error


My unit would display e001 and e003 errors. Cleaning the filter and replacing the ceramic ozone plate did not fix it. Ended up taking the board out and inspecting it. Three capacitors were bad. After replacing, the system is working again.
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Nov 01, 2013 | Ecoquest Fresh Air Air Purifier

1 Answer

I JUST REPLACED THE OZONE PLATE IN MY XL15, THE GLASS PLATE HAD CRACKED BUT, NOW THE NEW CERAMIC PLATE WHISTLES LOUDLY WHEN ON ANY SETTING LESS THAN MAXIMUM?


Remember the glass plate is thicker than the ceramic. The whistling may actually be arcing of the metal tabs to the plate. Take the plate out and push the metal tabs in and towards the space where the plate sits. This will make the fit tighter and eliminate your problem. Re-install the plate.

Jul 20, 2011 | Alpine Air XL-15 Air Purifier

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Hi, I have the Ecoquest SynairG4 and I had to replace the RCI Cell due to the bulb going out. The unit digital readout now keeps telling me to perform cleaning. I cleaned the filter and checked the...


Somewhere on the front of the machine, between the manual control buttons on the right, is a tiny black button labeled "reset." While the machine is running, hit that button, then turn the machine completely off for a minute. Turn it back on. This should take care of the problem. (It's actually a timed reminder, like the annoying "check engine" light on your car.). If that doesn't do it, call the company at 1-800-989-2299 for further instructions.

Feb 07, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

Can't locate parts for Ecoquest Breeze AT in N.Z. I need glass filters.


The plates (which you referred to as filters) are now actually ceramic. Call Vollara customer service (new EcoQuest name) at 800-989-2299. Or go online at https://www.vollara.com/shop/environmental-purity Scroll down to "Full ozone plate single dot." Use dealer referral #16618 if you are no longer in contact with the registered dealer who sold you the machine. You may wish to order several, since I'm sure postage will be high for you.
Make sure you use ammonia/water in a 1/1 ratio to clean the plates, and dry them with air (no towels or cloth.) Do not touch the screen part with your fingers.

Jan 18, 2011 | Ecoquest Breeze AT Living Air Purifier

1 Answer

Fresh air is reading perform cleaning. exactly what does that mean,I cleaned the filter and the plate but it stii reads perform cleaning.HOW


After you have cleaned the filter and plate, reassemble the purifier. Plug it in, turn it on, when the message perform cleaning reappears, press the Reminder Reset button on the purifier to clear the message. Now you are good to go for another 30 days.

Feb 22, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

I do not know how to clean it. It is called Fresh


The Fresh Air has a reminder on the LCD to Perform Cleaning. This reminder will display if the purifier runs for 30 days. When this reminder is displayed perform the following steps to clean your purifier.

1. Cleaning the Case:

Wipe the unit with a soft cloth dampened with water. Do not use chemicals or solvents. Vacuum the front and rear grills to remove any lint buildup.

2. To clean the lint screen, RCI cell and purification plate:

3. To remove the back cover:

Remove the plug from the back of the unit. Unscrew the screw above the plug socket on the back cover. To remove the back cover, press the back sides of the back cover to unlatch and tilt the bottom of the back cover to remove.

4. To remove the rear lint screen:

Remove the two thumbscrews holding the top of the lint screen. Remove the lint screen by pulling back the top of the screen, then lift it up and out.

5. Removing the RCI cell:

Remove the RCI cell connector by pressing the connector locking tabs. Pull the connector straight out to unplug.
Remove the RCI cell by removing the two thumbscrews. Slide the RCI cell down and out of the unit.

6. Cleaning the RCI Cell:

Remove the RCI cell and carefully vacuum accumulated lint. Do not wash the RCI cell. Damage from water may result.

7. Rear lint screen cleaning:

You have two options

  1. When visibly dirty, simply remove the rear lint screen from the unit and with a duster attachment on a vacuum, remove the heavy particulate.
  2. In addition to step 1, the filter can be washed with hot water (do not use soap). Allow to dry prior to reinstalling. Replace if damaged.

8. Cleaning the Purifier Plate:

Remove the plate from the card cage by grasping the middle edge nearest to you, and slowly pull it straight out. Clean with mixture of one part water and one part ammonia. Place plate and ammonia mixture in a dish and allow it to soak for no more than 10 minutes. Remove plate and scrub with a toothbrush. Rinse thoroughly and air dry for 24 hours or use a blow dryer to dry thoroughly.

After all parts have been cleaned and are thoroughly dry, reinstall components in reverse order. Turn the purifier on, and on the key pad, press the reminder Reset button to clear the Perform Cleaning message.

If this has been helpful, please rate this solution. Thanks

Jan 28, 2010 | Ecoquest Fresh Air Living Air Purifier

1 Answer

Every time I try to turn the purifier on it says install plate


The suplier switched to different electrical parts during the 3rd to 4th yr of Fresh Air manufacturing. The electrical connectors to the plate would rust and so would the screws! (Especially when you don't keep the lint screen clean! The oxidizers stay inside and try to oxidize the metal parts.) That makes for a bad connection and creates a "plate" readout. Suggest you clean the visible electrical connectors first to the plate assembly, all the way to the touching of the plate. They may just fall off. Been there! Easy to fix.

Sep 23, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Do you sell living air with ecotech products that have filters that you can rinse off? It is time consuming to go into the unit as needed to clean the inside.


You can wash the ozone plates off however i can't stress enough, THEY HAVE TO BE DRY when put back in. The back filter can be cleaned with an air compressor

Aug 27, 2009 | Ecoquest Breeze AT Living Air Purifier

1 Answer

XL-15S, NO OZONE


Hello fleamrk,

Several possiblities here. Not static sound means the plasma discharge plates aren't energized.

1) Missing, cracked or defective discharge plate (you say you cleaned the filter - did you mean the lint screen in back, or the glass or white ceramic plate inside)? No plate, no ozone (O3) production.

2) Bad connection in the high voltage leads*.

3) Bad electrical components*.

*I'm not an electrician, and recommend that only qualified personnel troubleshoot high voltage electronic, both for safety, and for preventing further damage to circuitry. Visible problems, such as corroded or broken terminals that can be swapped when it's de-energized (unplugged) is one thing; having to dig deeper into the electronics is something that I expect to rapidly end up costing more than it's worth.

Sep 29, 2008 | Ecoquest Living Air Classic Air Purifier

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