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Philips GoGear Flash audio player SA261 512MB

Device Manager can upgrade the player, but fails to restore. Upon restarting the player, the message "player problem" appears. Obviously, this player has issues.

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You may have to substitute the FF >> button for Volume + if volume + fails in these instructions:

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on May 24, 2008

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My philips gogear vibe wont turn on


Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.


Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.


If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."


This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.


Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.


Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.


Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.


Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.


If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


hope this helps





Oct 07, 2012 | Philips GoGear ViBE SA1VBE08K MP3 Player

1 Answer

My volume button broke


1 Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip, if you're device isn't working properly or there's a frozen display. Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off. If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.

2 Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager." This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button. Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode. Click the "Repair" button when it appears on your computer, then follow the steps to fully recover the GoGear. Properly disconnect your GoGear from your computer and restart the device.

3 Recharge your device if your GoGear dies suddenly while playing. Connect the GoGear to your computer via the supplied USB cord. Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on. This will begin the charging process of your GoGear. If recharging doesn't work, the battery may need to be replaced. Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.

Apr 17, 2012 | Philips GoGear ViBE Digital Media Player

2 Answers

My model is Philip SA1MXX02W/97 GoGear Mix 2 GBMP3 Player.When I on it, it shows updating 20 percent, then updating 40 percent ; hang there for few seconds and suddenly off by itself. Pls help.


It shows there is some problem with the inbuilt device firmware.The only solution is to do a reset on your device.Please follow the instructions below to reset your Philips SA1MXX02W/97.

1.Insert a pen tip or other object into the reset hole located at the bottom of the GoGear Mix. Hold until the player shuts down.

If the reset option is unsuccessful, follow the steps below to recover the GoGear Mix with the Philips Device Manager:

1.On your computer, select Start >Programs > Philips Digital Audio Player > GoGear Mix Device Manager > Philips Device Manager to launch the Philips Device Manager.
2.Turn off the GoGear Mix before you continue.
3.Press and hold the volume button + while you connect the GoGear Mix to your computer.
4.Keep holding the key until the Philips Device Manager acknowledges the GoGear Mix and enters the recovery mode.
5.On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6.When the recovery is completed, disconnect the GoGear Mix from your computer.
7.Restart the GoGear Mix.

Hope you are satisfied with my solution.Thanks for choosing Fixya.

Jun 26, 2011 | Philips SA1MXX04P/02 GoGear Mix MP3 Player

1 Answer

I was charging my media player and now it is stuck in charge mode?


Hi,Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip, if you're device isn't working properly or there's a frozen display. Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off. If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager." This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button. Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode. Click the "Repair" button when it appears on your computer, then follow the steps to fully recover the GoGear. Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing. Connect the GoGear to your computer via the supplied USB cord. Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on. This will begin the charging process of your GoGear. If recharging doesn't work, the battery may need to be replaced. Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


Good luck.

Mar 11, 2011 | Philips GoGear ViBE Digital Media Player

3 Answers

HI, I am am having problems with my Philips GoGear Flash audio player SA2625. When ever I turn it ON, all it says is "Philips" then it turns off. When ever I plug it in it says "OK to disconnect", the...


I found a restore fix by pressing the return button while plugging into a PC with philips device manager open - the MP3 player then was restored to factory defaults :-)

Jun 16, 2010 | Philips GoGear SA2625/37 MP3 Player

1 Answer

My gogear wont load


You need to update the firmware to resolve the issue, but here are some pre-steps:
Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Mar 15, 2009 | Philips GoGear Flash MP3 Player

1 Answer

MY GOGEAR MP3 PLAYER IS NOT FORMETING


Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.

-Tha Mp3 Doctor

Jan 13, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

Philips mp3 player


If you have tried the reset, then it could be one of the following:
1. faulty charger - Need to replace it
2. Faulty/failing battery - Need to replace it
3. Faulty contacts / cable - Need to replace the cable or service the unit for faulty contacts.

If you are able to switch on the unit, try the following:
Please follow the steps below to recover and upgrade your player with the latest firmware:
  1. Make sure that your computer is online and connecting to the Internet.
  2. Launch the Firmware Manager at Start->Programs->Philips Firmware Manager on your PC.
  3. Connect your GoGear to the computer while pressing & holding the 070119082257_17362.gif(>||) key until the Firmware Manager recognize the GoGear and a dialogue boxpop up in recover mode.** If you failed going to recovery mode, “pleaseconnect the device in recovery mode” is displayed please repeat step 1to step 3.
  4. Click Start to confirm and start recovering the unit to its factory setting.
    IMPORTANT: All music & content of your GoGear Player will be erased once the factory setting is restored.
  5. Follow all screen instructions and click Finish at the end to complete the recovery.
  6. The Firmware manager will close automatically once the success message is displayed.
  7. You can now remove your player and start using it again.
You could also try to manually upgrade the firmware and see if that helps...

Oct 12, 2008 | Audio Players & Recorders

1 Answer

Major problem


Especially if you have Vista or Windows Media Player 11, the firmware upgrade for this device should resolve that problem. If the firmware fails to update, then perform a Repair through Philips Device Manager first, and retry the Firmware Upgrade.

If you find that the GoGear will not load the firmware upgrade, then:
1) Backup all files on the GoGear (Repair will delete all files on your GoGear)
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the upgrade

Also, if the Philips Device Manager says that your device is already updated with the latest software, then go to: www. usasupport. philips. com,and enter in your model number, SA5125/37, on the next page select SA5125/37 (not "37B"), on the next page click on software and drives, and click on Firmware Upgrade Software - this will ensure that your player really has been given the most current firmware upgrade

-Tha Mp3 Doctor

Jan 28, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Syncing


It is possible that you do not have Windows Media Player 10 or 11. If you do have WMP 10, then try resetting the GoGear first (with GoGear turned on, find a small paperclip or other such device, and press it into the reset hole; it works when the player turns off). Try syncing again.

If you have WMP 11 or Windows Vista, perform a firmware upgrade:
just open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the Update tab - this will give your player the firmware upgrade.

If these methods fail, reply to message using FixYa website (not my personal e-mail).

-Tha Mp3 Doctor

Jan 13, 2008 | Philips GOGEAR SA6045 MP3 Player

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