Question about Philips 55PP9401 55" Rear Projection Television

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Problem with intellisenses

After using the intellisense focus feature, the colors are not lining up correctly. The red & green are approx 1/2" from each other. Before adjusting intellisense, there was no problem. On a/v 4 - with component hookups, convergence is fine, but every other input shows the same convergence problem.

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  • djcloak Oct 15, 2008

    Thanks for the response! Input 4 is the HD input from my cable box - component video cables. My cable box works fine both on HD channels, and regular digital channels. (I use the same inputon the TV for both) - 1080i. All the aspect ratios work fine on this input - 16x9 or 4x3, I can switch the mode on my cable box, and don't experience any problems on any of them.

    Its only the other inputs that seem to have the problem.

    Thanks again for any help you can provide!


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U need to check and see what format u are using on v4 is that a hd input and if it is what is the ratio set at 16x9 4x3 or 1080x680 i need to know that

Posted on Oct 13, 2008

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We no longer have the remote for model 55pp9401 and we have a convergence problem what can we do


Here's the Philips support URL for your TV:
www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=55PP9401&slg=en&scy=US

PDF download of your Owners' manual:
http://download.p4c.philips.com/files/5/55pp9401/55pp9401_dfu_aen.pdf

Here's what Philips FAQ says about your convergence procedure:
Question How do I adjust convergence (align colors)? Answer Note: For best results, the Projection TV needs to be turned on for 15 minutes or longer before adjusting the picture tubes (convergence).

Press the INTELLISENSE button on the remote (under the flap). During the convergence process DO NOT press the INTELLISENSE button again and DO NOT move the Projection TV.

So, I think you're going to need to order a replacement remote.
search "replacement remote" at http://www.philips.com

May 13, 2011 | Philips 55PP9401 55" Rear Projection...

1 Answer

We have a Philips 60pp9401, 60' rear projection tv. The images looked like they are layered. How do we align the colors without the original remote control? Using Intellisense.


U can't alignments this even u have the original remote.Tv have a problems known as convergence problems,it dead.Colors lines R,G,B mis alignments,have colors shadows pictures or 3D pictures look alike?The tv convergence board have dead 2 STK convergence ICS and some or all of it resistors too.These parts,must be changes on the tv convergence board to fix convergence board to solved the tv convergence picture problems.The shop,will cost u like $300-350 for parts and labors.

Dec 18, 2010 | Philips 60PP9401 60" Rear Projection...

1 Answer

My picture seems to be okay, but I am getting double vision. a blue line on top of a yellow line. I don't have the original remote and cannot get it to use the intellisense feature. Can this be corrected?


Projection sets have two very common problems.

The first common problem is convergence


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired. Convergence problems are very common on all Projection TV sets including Sony, Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer, Hitachi,Mitsubishi,Zenith and others.
You can get more information and a DIY convergenece repair kit with instructions from the link below.

Here are some of the most common problems with these sets...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2 - Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture

bb0cf99.pngYou can see some more examples and find a fix using this link on Fixya http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Jun 05, 2010 | Philips 55PP9401 55" Rear Projection...

1 Answer

My phillips 55pp9401 looks orange and purple , heres a picture of what it looks like, i tried the intellisense and it does nothing. http://palmsprings.craigslist.org/ele/1679632114.html


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

Convergence problems are very common on all Projection TV sets including Sony,Samsung, JVC, Philip Magnavox, Panasonic, Akai, Pioneer, Hitachi, Zenith, and others. You can get a convergenece repair kit wiith instructions from the links below.

Here are some of the most common problems with these sets...

Problem #1) Convergence

Yours may have one or more of the following symptoms
  • Screen Looks 3-D
  • Colors wont align
  • Screen may look distorted or warped
  • No Audio/Video - makes a chirping sound.
Problem #2

Another common problem is dull or washed out video.
Your TV2_bing.gif may have one or more of the following symptoms....
  • Dull looking picture
  • White looking picture
  • Halos around objects
  • Red/Orange looking picture

You can see some more examples and find a fix here
bb0cf99.pnghttp://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Apr 07, 2010 | Philips 55PP9401 55" Rear Projection...

1 Answer

Intellisense button


If the model number on the set is 55PP9401/55 you have an interesting set----this model says Philips but was made by Hitachi---they made them for Philips for one year while Philips was gearing up to produce their own sets---very good set and is better than the Philips sets that came after it.
It uses (if it is this model) two STK-392-110 CONVERGENCE IC's----both need to be replaced and the set adjusted---no need for an original remote---with the set engaged in the convergence adjustment mode( there is a micro switch on the front of the main circuit board) A HITACHI REMOTE CAN THEN BE USED TO ADJUST THE CONVERGENCE. Hope this was helpful.

Aug 11, 2009 | Philips 55PP9401 55" Rear Projection...

1 Answer

Everything is shadowed and the picture itself seems to be a bit darker. Tried running Intellisense, came back with '4'... I have my owners manual and there is nothing about Intellisense, not how to use it,...


Your TV most likely has one or more possible problems.

Problem #1: Convergence Chip Failure ( common problem )

Here are some of the most common symptoms and example photos of a convergence problem
  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
701cb04.jpg
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Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

Try to adjust the red and then the blue convergence.



You should be able to move them up, down, left, and right.

If you can't move them in all directions your convergence chips are bad and should be replaced. This is a common problem.

2c07611.pngSolution #1

You need to replace the convergence chips and convergence resistors. Check the site www.TvRepairKits.com. They have put together a kits for most models. If you don't see a kit for your set send them a quick note and they will put one together for you. Their kits include a photo instruction guide, original OEM Sanyo STK chips, convergence resistors, pico fuses, etc.


Problem #2 CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set that needs the fluid changed.

578ba6c.jpg
TV set after fluid change

65af323.jpg

2c07611.pngSolution #2


What you will need to do is replace the coolant and clean the crt. You can get a repair kit from www.TvRepairKits.com that includes replacement coolant, photos. instructions, etc.

Feb 22, 2009 | Philips 60PP9401 60" Rear Projection...

1 Answer

Using Intellisense without remote


some of the universal remotes by phillips have but not all have the program inside the remote for it u have to look on the box u can allso call magnavox witch is the same thing and ask customer service if the have a universal remote that will do that for u i hope this hp some

Sep 08, 2008 | Philips 55PP9401 55" Rear Projection...

1 Answer

Convergence / Short? 60PP9401


First thing to know = your set is Hitachi made with Philips
name on it....not a bad thing, just good to know.....
Parts to change out = STK392-110 IC's sub to upgrade
STK394-160E part # CZ 01341 , change both for reliability...
Then activate Intellisense and see if all is well........T.

Dec 14, 2007 | Philips 60PP9401 60" Rear Projection...

1 Answer

Phillips 55pp9401 red and green not converging even after using itellesense


Replace convergence IC's STK392-110 mounted on large heatsinks....I use upgrade STK394-160E = CZ 01341 Hitachi #.
Let me know if you have ??'s.......................T.

Oct 27, 2007 | Philips 55PP9401 55" Rear Projection...

1 Answer

Philips 55PP9401 55 in. Rear Projection


First, repair convergence problem = replace both convergence
IC's ....STK392-110 sub to upgrade STK394-160E....I use
Hitachi part # CZ 01341.......next, look for discolored resistor
near IC's.....replace with exact value......last = activate
Auto-Intellisense.....................T.

Sep 25, 2007 | Philips 55PP9401 55" Rear Projection...

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