Question about Kenmore Refrigerators
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Posted on Jan 02, 2017
SOURCE: sub zero
Is ice on the back cover on the left side? if it is you have a leak in the evaporator... if its under 12 yrs old call an authorized sub zero service it will be covered
Posted on Oct 12, 2008
Setting it to 5 is what the manufacturer recommends. If you set it to 1 and the frig is still not cold, then you probably have a faulty cold control (thermostat)
Posted on Feb 19, 2009
Your defrost element is probably faulty, this is in the freezer compartment at the back and behind a removeable panel. You should change both the element and the defrost limiting thermodisc at the same time.
Posted on Mar 05, 2009
This could be the defrost timer or the defrost heater coil... The evaporator coils are located at the back of the freezer compartment. To access you will need to remove all the racks and then there is a cover held on by a few screws at the back of freezer and under it you will see the coils... Do not beat bang or scrape them... Use a hair dryer or heat gun to melt ice or you could just use hot water . Put your model #.JCB2388GTB into searspartsdirect.com and they will show parts diagrams.
If I can help with anything else please let me know.
Posted on Apr 13, 2010
If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.
Posted on Jun 03, 2010
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