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My 37" Vizio LCD TV turned off while i was watching it and now it will not turn back on. I know there is power to the TV because the Vizio light on the bottom of the TV is lit

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  • rkarlegan Sep 28, 2010

    I've tried to unplug the TV and replug after 30 min but still the same results it will not power on when using the remote or pressing the power button directly on the TV. There hasn't been any type of power outage or brown out in the area. The TV is under a year old

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Hmm, that could be very bad. Try unplugging the TV from the power source for at least 3 minutes, then replugging it in. Any power at all? You are trying both the remote and the button on the unit, correct?

Were there any strange power fluctuation issues in your area at the time?

Tim

Posted on Sep 28, 2010

  • Tim Grayson
    Tim Grayson Sep 28, 2010

    Oh well that is fantastic news then actually, the part of it being under a year old. This sounds like you have major hardware failure, either the Power Board itself, or a sustain board inside the TV. It doesn't matter though since you are still under full warranty. At this point you will want to contact Vizio and file a claim, and at worse they will repair the TV, but most likely they will just replace it.

    Also where did you happen upon it? If it was Costco for example you could take it back directly to the store for a full refund.

    Here is Vizio's number 877.698.4946

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