Question about GE Adora DSS25KSTSS Stainless Steel Side by Side Refrigerator

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Both sides warming up. Refrigerator freezes bottom half, drawers and door. Warms up to 50 plus degrees top half. Freezer warms up on top half as well. Melts all ice from ice maker. Cleaned Compressor by vacuuming adn blowing with compressor. Worked for a day, then doing it again. UGHH just threw away $200 of groceries yesterday and now am going to have to do it again. This thing sucks!!!

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  • pat_b_cooper Sep 28, 2010

    Purchased 7/06/06 from Home Depot with a Home Depot card. THis has been happening over the past 9 months. After I clean the compressor it works for a moth or so then again. This time not so lucky. I did buy the Service Contract from 8/1/07 to 8/1/09. So it sounds like I am screwed? Probably have to get a new compressor or electronincs? Yesterday I did find a weird thing when trying to fix. All teh paint on the ice maker is peeling off and had completely closed off the vents under the ice maker . Could I have a case there?

  • pat_b_cooper Sep 28, 2010

    04107, and yea I did remove all pealing paint as well as removed back interior cover to see if coils were defrosting. Top ones were not. After Idid all this it started working and blowing cold air out those vents again. Now I hear nothing, even set on Turbo Cool. New Junk. Hard to believe the old dogs that used to go for ever with minimal service huh?

  • pat_b_cooper Sep 28, 2010

    Thanks, good advice. I really thought I had it figured out but with all the new electronics I wanted to give this a try. I will move on to next step. P

  • mindyhyatt
    mindyhyatt Mar 15, 2013

    I have this same fridge with this same problem!!!!

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  • Master
  • 2,777 Answers

How old is the fridge? It sounds like the compressor itself is going bad. If you think it may still be under warranty please contact the manufacturer to file an RMA. If you happened to purchase the fridge with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the fridge.

So sorry that I don't have better news but it is definitely a compressor issue and will at least need service, but I recommend checking your options so you don't need to pay for it.

Thanks
Tim

Posted on Sep 28, 2010

  • Tim Grayson
    Tim Grayson Sep 28, 2010

    I would definitely try opening up / breaking through those covered vents, that definitely is not helping, but it shouldn't cause the problem as a whole. However it is possible I suppose. And yes unfortunately you may be out of luck on the warranty side then :(. Man oh man that is unfortunate. It sounds like you will need some service to it for sure, if you want I can find someone in your area that is reputable to come and check it out. What is your zip code (that is if you want me to check this)?

    Thanks
    Tim

  • Tim Grayson
    Tim Grayson Sep 28, 2010

    I know exactly what you mean, some fridges from the 50's are still humming away today. It seems like luck of the draw with these things. I have seen some fail within weeks of delivery, brand new top of the line fridges, others last 10 years easily... I am so sorry to hear about your experience though :(. I have some good repair places in your area, and will list them here in order of my recommendation. I am not sure if these first folks do repairs or not, but if they do they are definitely my highest recommendation, they are very good people and will treat you right. If for some reason you end up needing a new one, at least check them out, but hopefully they do repairs as well. If not check with the other 3, they are also good, but get estimates or something first before committing:

    Downeast Home Appliance Center
    845 Forest Ave, Portland, ME (207) 772-8436

    Agren Appliance
    35 Foden Rd # 2, South Portland, ME (207) 874-4739

    Gallagher Refrigeration
    60 Beach St, Saco, ME (207) 282-129

    Applied Refrigeration Services
    33 Northwood Dr, Windham, ME (207) 893-0145

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