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On my administrator acct I logged on and all that shows up are the little notification icons on the right and the Start button on the left and I get a error message saying "Egis update.exe-Application error. The application was unable to start correctly (0X0000142) click OK to close application. I have a Acer Aspire 7740-5142 Win 7. Now all my other user accts are fine. I think I must have done something when I downloaded a free game at GameHouse. The links to the game doesn't work on my other users, for some reason. On my Administrator internet explorer, media player etc are gone. Can you help?

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  • Carol Pounds Sep 28, 2010

    Tryed the system restore....didn't help.

    I still get the error message..The application was unable to start correctly ( 0Xc0000142 ) click ok

    to close application. I do so, but everytime I log on to Admin acct...same error message comes up.

    I've deleted or disabled game add-on except for one and even on Admin acct it keeps telling me I don't have Admin permission.

    I did manage to put my internet explorer icon back on by going into programs and clicking on "pin to taskbar", but I can't find "Windows Explorer or the Welcome Center Icons". Also my McAfee toolbar is missing...I've check under add-ons and it says it is enabled.

    Do you have any suggestions?? I've even gone to Windows Maintence in "System & Security" and ran said eveything was fine.....Dead end again.

    Waiting your reply


  • Carol Pounds Oct 11, 2010

    That error message doesn't pop-up anymore....BUT...still no launch icons next to START Button. No Internet Explorer...No Windows Explorer..and No Media Center.. I cannot connect to the internet on Admin Acct, I tryed to thru an shortcut icon link to a website and my system froze up and I had to do a Hard Shut down. So, I still don't have problem 2 of my problem solved and I've gotten my statement that I had paid for help. I'm still waiting...hoping someone there can help with my lost Main Icons.
    Thank you.


  • Carol Pounds Oct 13, 2010

    Thank you for your reply. I've read it is Dangerous to use a registry cleaner if you don't no what your doing. What if my Launch folder is missing and that is one of the reasons I don't have my launch icons. I've been reading so many things.
    Would you suggest, since I'm a newbie, I should just take my laptop to a computer repair place? I don't want to do more damage.
    Why are all my other user account working just fine? I don't understand!!!!
    Thank you.



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Login as Admin. Go to Start->All Programs->Accessories->System Tools->Restore. Here restore the machine to a date earlier to the date when you installed the game. The restorable dates would be in bold numerals. Just follow the instructions. The computer will reboot and in a while give you the computer as it was on that day before the installation of the game.
And since I am not charging for this advice, I expect a good rating from you if it works for you.

Posted on Sep 28, 2010

  • Rinoo Kumari Oct 11, 2010

    There seems to much chaos on your computer. Too much debris in the Windows Registry. Go to a friend and download a SW, "Ccleaner" from and install it on your computer. Run it and delete whatever it suggests to delete after completing the run. This will clean up the Windows registry. the reboot your computer and run normally. And run it regularly on your PC/laptop.

  • Rinoo Kumari Oct 13, 2010

    It is not so dangerous that you do not use it at all. You must use it atleast once to remove all the debris of older programs from the Windows registry. Nothing will happen.



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