i have windows xp, it was attacked by trojan virus. the system was running by antivirus mcafee,it was showing deleted virus all it detected when it was starting scanning now its ok everything fine, but the problem is it repeating the deleted virus again when i restart the system. so some body can help me to not repeat the virus thanks .
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Re: iam not able complete remove virus from pc
You must boot into Safe Mode after restarting. The virus wont have a chance to load. From there, run the Mcafee scan and delete the viruses. After restart, it should be gone, if not, let me know as there are other methods.
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Launch an antivirus program that you should have installed on your computer, such as Symantec's Norton or McAfee. Wait for the program's window to appear, then go to "Disk View." Highlight your computer, then select "Scan/Repair" so that the antivirus can detect the Trojan and trash it
McAfee AntiVirus is the one of the security software which uses cutting edge technology to protect your PC from threats which can cause potential damage to the system. If you have McAfee AntiVirus on your system, then you don't have to worry about any malware related threats spreading through Internet.
i think there was one more virus called smss.exe with those 1 s in your system have a check ... i think now also smss.exe file is attacked by virus in your system ... those are trojan viruses .... if you delete those ones also it will not go .... it will just multiply ... if you insert pen drive in to pc then that virus will get attacked to your pen drive too ...
download some good trojan remover and then remove all viruses ...
some operating system files have got corrupted just reinstall the windows XP ... make reinstall after removing virus only ... or if you have the linux live cd then boot from that cd then delete those files and then reinstall XP ..
you cant install the office update from microsoft site because the microsoft office & windows you are using is not the genuine version so microsoft allows to download and apply the updates for the genuine users .... download some good antivirus like kasperky,norton,mcaffe and install it
any doubts reply me i am always here to assist you thank you bye