Question about Acer Extensa 4620-4648 Notebook

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Extensa 4630Z <-- My webcam used to work and occasionally works but most of the time my computer can't even find it. I open Device Manager, I look under Imaging Devices (...actually I looked under every single subfolder) and nothing! How can I fix a driver issue when the webcam can't be located?! So I went to the ACER website, looked at their drivers for my specific laptop, and noticed there are 3 drivers I could choose to install, (chicony, bison & suyin), how do I know which one to install? Well, since I didn't know which one I chose them all. Still my computer's webcam is not working. Any solutions? What else can I try?

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5 Suggested Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Acer Extensa 4620Z Crystal Eye Webcam Driver

Acer Extensa 4620Z how can i install my crystal eye webcamera

Posted on Nov 02, 2008

SOURCE: Need User's Manual for Acer Extensa

The long way:
Click here. This will take you to the Acer Download page, then ........

Product Family ------------- Notebook
Product Line ----------------- Extensa
Product Model -------------- tick 'show all models'
Select your Model -------- ie. 4630Z
Click on Document and download what you want.

The quick way:
For the User manual, click here
Or for the Quick start guide, click here

Posted on Jun 25, 2009

  • 52 Answers

SOURCE: acer extensa 4630z windows complete restore

I wrote to Acer myself about this and this is their reply.


The other way before Vista starts up is to tap ALT + F10 (at the same time repeatedly) when the computer is first switched on.. The window of opportunity is very small, so this may take a few attempts

Once you have tapped both the ALT and F10 repeatedly, you may see a screen showing:

“Edit Boot options for Microsoft Windows Vista”

If you see this, unfortunately, you have missed the window of opportunity, and you need to restart, and try again.

If you see this:
“Edit Boot options for Windows Setup” OR “Edit Boot options for Acer eRecovery”

Then it indicates that you have tapped the ALT + F10 correctly, and all you now need to do is press “Enter” and the Recovery program should load on your screen after a short pause..

In some cases, you may need to remove the battery (for notebooks only) and run the machine directly from the mains.

The Disk2Disk recovery feature allows you to recover the system without recovery CDs.

This will return your system to factory settings and will delete everything stored on the machine.
If possible we strongly advise backing up anything important on your machine before starting the recovery process.


Posted on Jul 12, 2009

beboybutiki
  • 126 Answers

SOURCE: have an acer extensa 4630z wont start up

Bring your Laptop to the nearest Computer Center or any Local Technician to see your laptop. Laptop like this are problem with short circuit or manage power voltage connection.
Also it's having some trouble with motherboard pizza's inside.
Good luck!

Posted on Sep 23, 2009

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1 Answer

Acer extensa 4630z I am trying to reboot Vista but I cannot get to the proper screen. I can get no further than Edit Windows boot options for: Microsoft Windows Vista


You may have to get a CD/DVD of Vista from your friend or associate for reinstallation of the operating system. If you go to Windows 7 or 8.1 you would be better off than waste time with Vista and all of its problems. If the CD Drive is not working, get an External USB CD/VDV drive from WalMart. They are not expensive and they come in handy at times. Plug the external CD/DVD into a USB port and start up the computer seeking the new device. Run the Software the same as you would from your unstable device.

Mar 04, 2013 | Acer Extensa 4230 4630 4630Z 4630G Laptop...

1 Answer

I have acer extensa 4630z. i changed my os xp to win 7 ultimate. the webcam show in my computer while xp is working but not with win7. i upgrade all software but it dosn't work..plz give me solution.


I used a helpfixanypc.co.uk which is my local computer repair company for my software problems. However from the best of my knowledge i think windows 7 is not compatible with your webcam. I think the best thing you can do is try this software called yawcam [search it in google]. Its free and if it works you fixed however if not then i guess you need to find a driver but that might be difficult cuz webcam drivers are hard to come by for windows 7.

Sep 01, 2011 | Computers & Internet

1 Answer

Kenapa sound device tidak bekerja pa acer extensa 4630z.....,apa solusinya....?????


Tranlate: why sound device is not working pa acer extensa 4630z ....., what is the solution ....?????

Mungkin kartu audio dari layanan. Bawa PC ke sebuah bengkel.

Oct 28, 2010 | Acer Extensa 4620 Notebook

1 Answer

Acer extensa 4630z webcam not working. cannot find it in device manager, what should I do next?


The issue might be due to corrupted webcam drivers. Try to find it out in device manager as it will be listed under Imaging Devices.
Reinstalling the webcam drivers may fix the issue.


Visit the below weblink for more information:

http://notebook-solutions.blogspot.com/2009/05/webcam-does-not-work.html

Sep 06, 2010 | Acer Computers & Internet

1 Answer

Acer extensa 4630z cam problem


Try plug it in to another pc and see results

Jan 18, 2010 | Acer Extensa 4620-6456 Notebook

1 Answer

Extensa 4630z camera no image. any help?


Remove camera drivers and restart. It will auto install drivers on next reboot. Then it will work. You may go to devise manager for do this. Right click on my computer icon and select devise manager

Jan 18, 2010 | Acer Aspire 5610-4648 Notebook

2 Answers

Have an acer extensa 4630z wont start up


Bring your Laptop to the nearest Computer Center or any Local Technician to see your laptop. Laptop like this are problem with short circuit or manage power voltage connection.
Also it's having some trouble with motherboard pizza's inside.
Good luck!

Sep 23, 2009 | Acer Extensa 4620 Notebook

1 Answer

My acer extensa 5420 had to be restored recently, now my crystal


download the driver from http://www.drivershq.com/Drivers/Acer/Extensa/5420/23419/23647/37421/13607/ModelDrivers.aspx

and go to device manager and try updating the driver manually pointing at the above downloaded driver..

restart the computer and try ur webcam.

Jul 10, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

Touchpad not working


Hi :

This problem is common with Acer Extensa seies . I've an Acer Extensa myself . and i always get this problem .
In future i advice you to not use the touchpad . Just use an external mouse to prevent this to happen .

good luck .

rate if useful please !

May 15, 2009 | Acer Wireless WIL-192 Keyboard

3 Answers

Acer Extensa 5420-5687 Crystal Eye webcam


I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

Apr 29, 2008 | Computers & Internet

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