Question about Office Equipment & Supplies
I had a paper jam occur behind the toner cartridge, which I was able to remove. Now "paper jam 2" keeps flashing on the LED screen and the copier will not work.
If the paper jam occured behind the toner cartridge, did someone pull it out and leave a piece behind the toner? Look to see if there is a small piece of paper jamed in the connector of the toner / developing unit. Also look for any small piece of paper in the paper path.
Posted on May 27, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
A paper jam has occurred. (See Clearing paper jams.)
The machine is off-line.
The machine is in power saver mode.
The machine is on-line and can receive data from the computer.
When the LED slowly bilnks, the machine is receiving data from the computer.
When the LED rapidly blinks, the machine is printing data.
The cover is opened. Close the cover.
There is no paper in the tray. Load paper in the tray.
The machine has stopped due to a major error.
Your system has some problems. If this problem occurs, contact your service representative.
A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine resumes.
Small amount of toner is left in the cartridge. The estimated cartridge life[a] of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner. (See Redistributing toner.)
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Status LED light is Red and the Toner light(s) are Red
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