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My toilet won't stop running.... I replaced the ball and that did not work. If I raise the ball up it stops running, but when I raise the ball it's above the top of the tank. I think I need to lower the water level in the toilet, how do I do that?

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Two ways....
Either turn the screw down at the back of the rod where it pushes down on the valve or grab the rod with both hands and bend the rod so that the ball sticks further down into the tank...


Posted on Sep 27, 2010


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Water wont stop running

Water is either running (1) into the overflow tube or (2) out to the toilet under the flapper at the bottom of the tank. If (1) lower the ball or float. Done differently depending on model. If (2) replace the flapper with new flapper designed for your model. (Note: Raise manually the float valve and if water still runs out the little tube that goes into the overflow tube then fill valve is defective. Replace it.)

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Hi aselbst...
Water running is an indicator that the "Ball ****" water inlet device is leaking by, there is no fix to this problem.
You must replace the ball **** to stop the water from leaking,
The ball **** is non-repairable.
You can try to adjust the float to a lower level, sometimes that will work to stop the leak
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Sep 03, 2011 | Kohler Cimarron Comfort Height elongated...

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We just installed the Cimerron two piece. After flushing the toilet, it will not stop running. Water just goes into the over flow section.

  • The exact cause of a Kohler Cimarron toilet running non-stop depends on the exact model of toilet owned. In some, the lift chain connected to the handle can become kinked, preventing the ball seal from covering the drain completely. Just unkink the chain to fix this. In other cases, the float ball is stuck against the side of the tank, preventing it from returning to its normal horizontal position. When this happens, the toilet's tank doesn't stop filling with water. The excess continuously flows into the overflow pipe. Dislodge the float ball from the side of the toilet and this should clear the problem. Likewise, you might consider shortening the armature on which the float ball sits, so it won't become stuck again.

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    Dec 31, 2010 | Toto Toilets ST784S 12 Sedona Beige...

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    The Kohler Cimarron is one of the most popular and reliable toilets out there. (My Favorite). However, depending on the hardness of the water and if you use cleaner tabs in the tank, these factors can lead to a malfunction.
    The first thing you should do is hold the flapper (rubber seal inside the tank that releases the water down to the bowl) down with your hands for a few seconds after a flush and see if the toilet stops running. Sometimes the flapper doesn't seal properly therefore the fill valve keeps working non stop. Stopping the fill while holding the flapper down will confirm that your flapper needs to be changed.
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