I have tried the master reset on my old VX3100 LG but that does not remove my personal cell phone number. If I give these phones away to some charity I do not want my phone number to still be there as the number is in use on my new cell. Verizon store tells me they cannot remove the old number. Is that true? If not how can I remove it. I will not give the phone away with the number on it.
Not sure what you mean? Your number is either stored in your phone book or is being sent by your netowrk provider and if this is the case the number is with your sim, not your phone. if you mean removing your phone number from the phone delete it from the addy book. Else, remove the sim and that should be it!
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You can reset Alcatel phone using Master Reset Code. It will reset your phone, removing any security locks(except network locks) . To get the master reset code for free visit Unlock-Free.com . They provide master reset code for some old model Alcatel phones.
That could be that one of the components on the LCD is going bad. When this happens its always good to do a hard reset, meaning to remove battery give it a few then try to power it up again. If the issue persists i would also try performing a master reset. Make sure that your contacts,pictures and other things are backed up, for a master reset "can" delete and personal content e.g. contacts store on handset memory, pictures, downloaded content. If that fails, and your phone is less than a year old you can contact your provider phones usually come with a one year warranty through manufacturer. They might replace it at, although they might need to do some troubleshooting with you. Which will most likely comprise of what i told you.
the firmware might have got corrupted this might of happened due to
virus attack or due to sudden removal of the battery when the phone is
on or due to sudden switch off of the phone when the battery charge was
this firmware problem can be solved by giving the restore factory settings(reset) ... after this your problems will be solved ....
the same problem persists then you must take your cell to flashing
.....(there is a less chance to do this , 99% sure your problem will be
solved in the previous step only )
any doubts you can reply me i am always here to assist you thank you bye rate my solution