Question about Kenmore 15864/15862 Top Load Washer
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Posted on Jan 02, 2017
SOURCE: Kenmore front load washer
Purchased a Kenmore HE 2T a few months ago. We discovered water on the washer during the rinse cycle of 1 large load of wash. A Sears repairman checked over the washer and told us we were using too much HE detergent and this caused water to leak out from the door. He said its a common problem with front loaders and recommended using 1/2 to 1/4 (if a water softener is installed) the amount recommended by the manufacturer.
We use the washer everyday and so far no more water leaks.
Posted on Jan 19, 2008
about the #1 leak on ken more/whirlpool washers are the pump.it is in the frount middle.you can dry up around washer and slide news paper under it then run load.that will narrow your surch area unless just over filling thats another matter.God bless,tom
Posted on Jan 03, 2009
it's prabably your pump it has two metal strips that snap on from the motor to the pump un-snap them and undo your hoses and get yourself a new pump
Posted on Apr 03, 2009
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number and you'll see a list of major sub-components with diagrams and parts.
Check the areas for the motor and pump and the Agitator Basket and Tub .
If you've checked the hoses to and from the pump the problem points to either the pump itself or to the Centerpost gasket.
Neither of these is too difficult to replace, the Gasket requires removing most parts of the washer although the pump is an easy replacement.
Posted on Sep 24, 2009
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