Question about HP LaserJet CM1015 All-In-One Printer

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HP CM1015 SCANNER ERROR 14 - HP LaserJet CM1015 All-In-One Printer

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6ya6ya
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Posted on Jan 02, 2017

ioktay
  • 493 Answers

SOURCE: HP CM1015 , has scanner

Hi,

The recommended action for these kind of error messages:

1. To replace the scanner sub-assembly (in this case the led).

2. To perform the post-repair tests #1 and #2 which are explained in the service manual of the printer. You can download the service manual from this link which I uploaded for you and search the page #73 (#63 on the page).

Hope this helps.

Posted on Sep 30, 2010

  • 5 Answers

SOURCE: HP CM1015 copy/scan problem

DO THIS CHECK WHERE THE CATRIDGES IS IN ORDER.OR IF IT IS LEAKING

Posted on Jan 18, 2008

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1 Answer

Getting 79 ERROR on CM1015 printer. Printer shows error then powers off and repeats.


Error 79 indicates a internal memory error, specifically, it can indicate the internal memory is full. You can try printing the printer's test page, it shouldn't fill the memory and it should print. Here's a link to the official HP error 79 trouble shooting instructions for the CM1015.

HP Color LaserJet CM1015 MFP and CM1017 MFP Series Printers Control Panel...

Jan 25, 2015 | HP LaserJet CM1015 All-In-One Printer

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Error 51.23 after paper jam


**Yellow laser scanner error, replace scanner assem..For tech guys: Remove scanner assembly, remove cover,check for yellow scanner motor rotation. if its hard or struck, gently remove engine motor,lubricate the shaft fix it back & verify rotation, how ever entire unit opened clean all reflector glasses with ear buds gently, fix the unit back properly.(out of four screws, factory wont fit one or two screws for alignment match, same way fix the screws, don't inter change). check for print if its rectified. process end..or else replace scanner assm..

Dec 21, 2011 | HP LaserJet CM1015 All-In-One Printer

1 Answer

ERROR 14 EN HP CM 1015


Scanner error. You need to replace the scanner assembly, the thing at the very top of the printer. you will need a tech if you arn't one.
Hope you have a warranty.
The part number is CB394-67901

Jan 14, 2011 | HP LaserJet CM1015 All-In-One Printer

1 Answer

I have an HP Laserjet CM1015 Priner/scanner and an HP pavillion running Windows Vista. When I try to scan anything it says an error occured communicating with scanning device and check it is connected...


I had this too on my Vista. I re-installed the original software that came with the printer and the scanner then worked OK. My problem was always triggered when HP automatically downloaded 'updated' software, so I would disable the update feature as it only causes problems!!

Hope this works for you.
CK39

Dec 17, 2010 | HP Color LaserJet CM1015 Printer

1 Answer

Laserjet CM1015 cannot print cyan color with a cartridge at 25% and no error on printe,


I would suggest you take the cartridge out and shake in back in forth for a bit. Then re-seat the cartridge then cycle the power. Just in case you haven't tried this already.

Jun 22, 2010 | HP Color LaserJet CM1015 Printer

1 Answer

I'm using an HP 1015 MFP and the magenta does not print (well, may print faint). I've replaced with new cartridge to no avail. Any ideas?


Bad news. The problem is the scanner needs to be cleaned. It will cost about 85.00 or so. It's a lot of disassembly to get the scanner out to clean it. Any more questions fell free to call. 818-888-0006 Steven

Feb 21, 2010 | HP LaserJet CM1015 All-In-One Printer

1 Answer

Error message: IllegalTag PCL XL error I am receiving this error message + Subsystem: KERNEL; Operator: 0x40.


this is driver error or internal memory defective, reinstall driver or go the hp repair center

Nov 29, 2009 | HP LaserJet CM1015 MFP All-In-One Printer

2 Answers

HP CM1015 copy/scan problem


DO THIS CHECK WHERE THE CATRIDGES IS IN ORDER.OR IF IT IS LEAKING

Jan 17, 2008 | HP LaserJet CM1015 All-In-One Printer

1 Answer

The CM1015 scanner does not work with new Leopard OS


Same problem here. HP tech support no help. I've been transferred like 8x and been on hold for over a 1.5 hours and i'm still being transferred to another department!

Oct 31, 2007 | HP LaserJet CM1015 All-In-One Printer

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