Question about Muratec MFX-1430 Copier

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I am unable to fax long distance. To dial long distance from our (digital phone system) I have to dial "9" to get an outside line and then the number, followed by a long distance code when the tone is heard. Any ideas? I do not have a manual and am unable to get one from on-line.

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Muratecs web site is under construction...try this link to get a manual http://www.muratec.com/new/support/manuals-for_muratec0o34534021023994938849.asp

Posted on Sep 28, 2010

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2 Answers

Do I have to dial 9-1 before the area code when faxing?


Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Chris

May 11, 2011 | Ricoh Aficio CL3500N Laser Printer

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We are having problems with our Muratex F110 fax machine. It won't send long distance faxes. the phone company says it is not on their end. any suggestions?


Well technically it's not on thier end. Let's remember that a fax uses a normal home style phone line.
So ask yourself these questions.
#1 Do I have long distance service on this phone line?
#2 If I do have long distance service do I need to do any kind of special dialing sequence to access long distance? Like a 9 or an 8 or any other number before dialing outside of your local area.
In some cases( businesses usually) a special code needs to be entered after dailling the number.
Most fax machines have a hansdset on them. Do this simple test. Lift the handset and dial a known long distance number and listen to what the operator message says. If all else fails call your phone company and ask them if this line has long distance capability.

Sep 22, 2009 | Muratec Office Equipment & Supplies

1 Answer

When we send a fax, there is a dial tone but before the connection is made, a voice comes on saying the connection cannot be made. What is wrong?


Is the phone number long distance dialing a one first, is the phone a PBX (private branch exchange) line normally have to dial a 9 first to get the outside line then the number.

Aug 13, 2009 | Brother IntelliFAX 2600 Fax

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Having problems with long distance fax transmissions - receiving number not receiving fax. Fax machine: Brother MFC-8220.


Is the 1 placed infront of the number, is the line part of a PBX system requiring to dial a 9 to get a outside line.

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Need to know what bod rate is on my fax


older fax machines used a 9600bps baud rate, meaning a transfer rate of 9600 bits per second. a Bit being an 7th/8th of a byte. The newer machines can transfer at 14400bps, which older machines can not read, as its too fast. thats why they asking the BAUD rate.

Aug 12, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

Can't fax long distance now-


Do you have a DIGITAL phone service like Vonage?

Fax machines are ANALOG devices and will not work reliably on a DIGITAL phone line..

Dec 17, 2008 | HP Officejet 5510 All-In-One Thermal...

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Kyocera mita long distance faxing


Kelly,
I hate to point out the obvious, but make sure your phone line has long distance service, then make sure you are dialing 1 before the long distance number. You didn't mention if you had to dial 9 to get out. If you do, you may have to enter a pause between the 9 and the 1. What model Kyocera Mita do you have? The fax kits vary by model, and I can look up any issues with your particular fax kit given the extra info. Thanks.

Bryan

Don't forget to rate your answers please.

Nov 27, 2007 | Office Equipment & Supplies

1 Answer

Need to program access code into phone line for long distance numbers


Does it work when you press speaker/hook and manual dial same fax number you are trying to program

It sounds like you are adding digit needed for outside line when it is in fact a direct/dedicated fax line, that needs it not (or vise versa).

Are you printing a report of rapid/speed dials that you set to ensure the number you put in is correct?

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