Question about HP Officejet 5610 All-In-One InkJet Printer

3 Answers

HP OFFICEJET 5610V No scan options

I have the HP Office jet 5610v all- in- one hooked up to my Mac. All functions worked fine on a previous Dell computer I had it hooked to. Now it won't scan. The printer works fine, the fax works fine but I get an error when trying to scan " No Scan Options refer to device documentations" What could be the problem?

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  • Anonymous May 29, 2008

    I the

  • Diamond3188 May 29, 2008

    I have the same printer and get the same problem. My computer is a Dell

  • Anonymous Jun 04, 2008

    I have the exact same problem.

  • Anonymous Jun 13, 2008

    I've turned off the printer, and turned it back on. Checked all connections, etc.

  • lilac292 Aug 09, 2008

    I had to download drivers for XP, and scanner won't work. I get the same message. Tried downloding updated drivers. Didn't work....???

  • cpratten111 Aug 14, 2008

    when i press scan on the printer itself, i keep getting the troubleshooting options, nothing seems to be happening.

  • vikkigarr Dec 26, 2008

    I cannot scan since I bought a new computer with Windows Vista


  • Janniebaby Dec 30, 2008

    Thank you all! This totally worked

  • Anonymous Jan 28, 2009

    Damn HP Officejet 5610 piece of ****.
    Same thing here.
    After clearing jam, no scan function.
    Told me to restall the ****, I did.
    Result: Nothing but 2 hours wasted.
    F*ck HP for providing this piece of rubbish.

  • chas_mcknigh Feb 13, 2009

    How can I scan from my hp Officejet 5610v all in one? Will not scan

  • Anonymous Feb 19, 2009

    HP officejet 5610v all-in-one, cannot send faxes

  • Anonymous May 09, 2009

    I go to scan a picture to my computer and get "no scan options" displayed in my HP 5610v All-in-One printer display panel.

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If you get the error while trying to scan with your HP 5610v All-In-One, the easy way to scan from your printer is to click on start, go to Paint and then File, the option "From Scanner or Camera" will come up.. click there and poof - you can scan anything you want and save it where you want... Problem solved!! good luck!!!

Posted on Jan 01, 2009

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Fiend your solution direct from hp. Here is your solution...
HP OFFICEJET 5610V No scan options - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
338

Posted on Mar 19, 2009

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This issue when we try to scan from the all-in-one, once try to scan from the all-in-one software, make sure that the software is inatlled properly because we can scan from the all-in-one only when the full feature software is installed in the computer. If we are able to scan properly from the computer then check whether digital imaging monitor is running or not in the taskbar. If it is not running reinstall the all-in-one software.

Posted on May 29, 2008

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SOURCE: No scan options- HP Office jet 5610v

reinstall the software

Posted on May 31, 2008

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Posted on Jan 02, 2017

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http://hp.driversdown.com/hp-drivers-download/HP-Officejet-5605-5610-5610v-5610xi-All-in-One-Driver-080.001.237.000-for-Windows--Vista-(32-64)_9168.shtml

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No scan options- HP Office jet 5610v


Ok - the reason this error pops up is because there is a software issue going on. If the software is correctly installed you will see options for where the scan will go in the computer.

Having said that there are several things that can cause a problem between the printer and the software;

1) You are connecting the printer by USB to router - you may print but will never be able to scan as this is not a networkable printer. Connect it directly to your computer and recomplete the setup portion to configure the scanner.

2) You have not finished the setup. At the end of the installer you can setup the scanner but if you skipped this step you will have to redo it in order for it to connect. Click on the device manager in your dock and then next to information and settings there will be a little wheel. Click on the wheel and go to setup assistant. Complete the assistant and try to scan.

3) The printer is not grabbing the new software options - leave the printer turned on but unplug the power cord and wait for 30 seconds. Plug printer back in - when you do this it should initialize and will look to the mac for changes and the options should load.

4) Software missing - You MUST have the software for the printer installed for scanning function. Adobe and other programs cannot replace it - it has to be installed.

5) Software is corrupted. Uninstall the software (uninstaller is under applications in the HP folder) and then download and install the most recent full feature software and drivers for your operating system.

6) If all these steps fail you may have an issue with your computer and it's TWAIN drivers.

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1 Answer

HP OFFICEJET 5610V No scan options


No scan options occur if the digital imaging monitor is not running on the taskbar of the computer. Once check whether the digital imaging monitor is running or not ans try to scan from the HP Solution center. If you are able to scan from HP Solution center, then search for the file hpqtra08.exe and run it and then try to scan from the all-in-one.

May 24, 2008 | HP Officejet 5610 All-In-One InkJet...

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