Question about Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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The status for the Canon MX870 goes to offline without me doing anything and then I have to turn it off and on to get it back online. Is there a way to keep it from going offline or turn the feature (???) off?

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Just check this. Go to the Printer and Faxes window in the Control Panel. (whether you are running XP, Vista or Windows 7...click Start, look for Control Panel then Printers and Faxes). Look for the printer icon for the Canon MX870. Right click the icon and you will get a little menu. If you see an option that reads: "Use Printer Online" select that. This is typically the problem. If you see an option that reads "Use Printer Offline"...don't do anything with this option and there is some other cause of your problem.

http://gingermudd.com

Posted on Nov 25, 2010

  • mbabbitt
    mbabbitt Jan 08, 2013

    No menu like that.

  • earthdove200
    earthdove200 Feb 13, 2013

    I found it! Kind of buried in there.

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Fix for me, and Canon MX870 Fax WS:
Properties, Web Services, Webpage - brings up Printer web page.
Other Settings, LPR service notification ON

[LPR service notification]

Specify if the LPR service is to be notified or not when the LPR protocol is enabled.

[LPR protocol setting]

Specify whether the Line Printer Remote (LPR) protocol is to be enabled or disabled.
When this protocol is enabled, the printer can be used via a TCP/IP network.

Posted on Apr 10, 2013

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Related Questions:

1 Answer

Printer offline wont print cant get back online


Hello,



Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.

For further precise instructions, please let me know the Operating Systems installed on the Computer.

Hope this helps..

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Just set up cannon PIXMA MX870 printer. Cannot get it to print from wireless connection. In my printer box it says the printer is offline. It will print when I connect the printer with a cable. I use a...


I had the same problem - my printer showed that wireless LAN was enabled & my mac showed the printer but said it was offline. I went to preferences, print & fax, hit the + key to add a printer, added the canon printer again, set that printer as my default, did a print command from Word & that created a queue in the new default printer ... and it printed. Deleted the first Canon printer that was "offline." Oh, and I'm not sure if it made a difference, but before what I just described, I checked for software updates after the printer CD install process & uploaded one update.

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I have just installed a Canon MX870 and it won't print - it keeps on saying the printer is offline... I have successfully established a wireless connection and when I go to printer and fax preferences (on...


I had the same problem and just fixed it by opening the Canon IJ Network Utilities and using the tool menu. It turned out that the printer had changed ports and the port was not compatible. That meant that the port it was using didn't have a printer driver associated with it so it couldn't work. As soon as I went into the configure menu and had it try the next IP port, it immediately printed. It's a matter of finding the correct port again or associate the driver the port you are now using.

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