Question about D-Link Dlink DI-514 Air Wireless 2.4 GHz Router (A0177337)

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Drop outs hi hope you can help. i have an engin voip which works fine until i connect my di524router then the phone calls drop out after 5 minutes 32 secs.help please .bob

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You may try to open the voice ports on the router usually 5060 or it depend on the ports assigned.

Posted on Nov 07, 2008

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Your router is likely configured to not "Broadcast" its SSID name. You need to reconfigure the router to broadcast the SSID.

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I assume you are talking about using a VOIP device such as vonage to make the calls? There are a fw things that will stop it from working. One is that the setup on the voip unit is wrong. It needs to know the gateway number which is just the ip number of the normal router connected to the cable or dsl modem. It can also be a port setting in your router. To see if this is the problem you can try connecting the voip device directly to the modem. Then try to make a call. If it works then you know it is a port or an ip setting. If it doesn't you could have a faulty voip device or it isn't being authorized by the company.

Oct 10, 2010 | Computers & Internet

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1 Answer

Vtech 8100 VOIP wont connect to DGL 4500 router


please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.

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Yes, configure second Cisco E1 port to simulate you telcom (network side) and connect it to PB, and first Cisco E1 to your telecom provider.

On Cisco router configure voice ports, and number manupilation, so you can catch any call and redirect it anywhere (Voip, Telco, PBX).

I tryed that with Ericcson, and it didn't work until connections where like these
telco <-> Cisco VoIP gateway (E1x2) <-> PBX

PBX's are not very flexible, Cisco is.

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1 Answer

Linksys SPA2102 interfearing with winmx/360 sharepro, frequently resetting connection


If your planning to connect the phone adapter behind a router make sure that the following ports are open/forwarded on the router; UDP ports 5060-5061, UDP ports 16384-32767 take note that 5060 and 5051 one are SIP ports and must be assigned to the IP address of that was assigned to by the router to the adapter or the IP that was manually configured on it.

I found a link that could help you check the setting on your linksys phone adapter

http://www.voipvoip.com/linksys-pap2/

Hope this will help you solve your VOiP problem...

Regards,

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1 Answer

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You may need to set specific ports on your router to use the voip. log onto router and go to the applications and gaming tab to set the specific ports voip needs to access Internet.

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1 Answer

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Hi Youradickhead, I have experienced similar problems previously with Telstra and it was not due to the D-link as far as could verify. It seemed to me that Telstra was able to detect that you were using your internet connection for phone conversations and drop your line. Alternatively it may have to do with the filters that they provide. Try it without the filter, i.e. connect your modem cable straight into the socket (cable port).
Cheers.

May 25, 2008 | D-Link AirPlus DI-524 Wireless Router

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